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Car Delivery Driver

2 months ago

Gatwick, United Kingdom Forde Recruitment Ltd Full time

Do you want to drive cars for a living?
There are hundreds of thousands of contract hire vehicles on the nations roads and our clients are responsible for collecting these vehicles at the end of their lease, remarketing them and then selling them at auction. Forde Automotive in turn, supplies thedrivers to meet these volumes and have done so for over 10 years.
We require careful drivers who are honest and reliable, to ensure the efficient and timely collection and delivery of end of lease contract hire vehicles whilst adhering to our clients policy and legislation, proving customer service excellence at all times.
This type of work suits all sorts of people and as long as you are a careful driver, reliable and available either part time but full days or full time - we want to hear from you.
The Job
You'll be working within a team to collect and deliver the end of lease vehicles as per the schedule issued for the day. Typically it is a 10 hour working day (on average), but due to the nature of the job this could of course change due to traffic, job cancellationsetc. You'll always have a lift arranged from car to car, meaning there is no hitch hiking or public transport involved.
Key Responsibilities
To carry out single car collections and delivers in a timely and efficient manner as directed
To complete accurate collection / delivery reports, in line with client and customer requirements
To provide customer service excellence at all times in line with client standards
Responsible for ensuring reporting of all vehicle accidents, damages and faults in a timely manner in line with company policy
To complete any relevant administration, as required - this is usually digitally (via a smartphone or tablet) but could occasionally be paperwork, too.
Ensure all customers vehicles and their property such as spare wheels, radios, etc. are secure at all times
Follow HSE policy and use PPE as necessary
To wear smart business attire and deliver customer services in line with company policy

**Required Skills**:
Excellent customer service and communication skills
Ability to drive a variety of vehicles with different start-up procedures and transmissions in a safe manner
Able to deal with customer complaints and defuse difficult situations in a calm manner
Able to work as part of a team and on your own to achieve team goals
Able to use your initiative and be flexible and adapt quickly to change
The pay rate is currently National Living Wage. All positions are temporary but may lead to ongoing assignments.
All applicants must have held a valid full driving licence for a minimum of 5 years due to commercial insurance stipulations and no more than 6 points accepted for minor driving offences. No DR10s.

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