Administration Officer

6 months ago


London, United Kingdom Marine Fuels Alliance Full time

**Marine Fuels Alliance**

**Job Description and Role Expectation: Administration and Marketing support**

The MFA is an independent organisation in the global bunker (marine fuels) industry. With over 80 members across 33 countries, its development and future strategic growth relies on consistent and proactive interaction with its members. Companies in the MFA include physical suppliers and sellers of marine fuels as well as independent Traders, shipowners and bunker procurement managers. The MFA also has considerable numbers of industry Partners as members. These include businesses across the supply chain who offer specialised products and services in areas such as credit, risk, IT, claims, insurance and more recently, the alternative “Green Fuels” industry.

The MFA is organised with the Executive Officer leading 11 additional Executive Managers to develop strategy and to assure balance of approach and engagement to all of the 6 Focus Areas. Executive Managers (EMs) are aligned to their area of expertise in the Focus Areas and are required to present the EO with updates and suggestions for future meetings, new resources or items to raise to the membership. The EO plans online meetings, Webinars, Podcasts and small groups to discuss pertinent issues and to consider what resource or solution is required for the website.

The key duties and responsibilities required for an Administrative & Marketing Support include:

- Management and administration of Customer Relationship Management (CRM) system, to record and update members data, call-logs, contact information etc
- Produce monthly reports from CRM system for Executive Management to show update of new and potential members by category and business type
- Regular calls to existing members to seek information and requests for topics for new meetings or announcements
- Daily review of industry media including LinkedIn, Bunker and Shipping webpages for industry information, key articles and news. Connect with publishers and companies to discuss and consider sharing with MFA
- Coordination with Executive Management per Focus Area to plan monthly Podcasts, online meeting and required resources accordingly. Create and manage calendar to plan and oversee balance of topics and inclusion for all Executive Management
- Direct communication with members ahead of renewal period to ensure invoice received and to discuss membership benefits to ensure re-subscription and follow-up for prompt payment of membership invoice
- Liaise with MFA website manager for updating and uploading new resources, documents and suitable company links
- Prepare monthly Newsletter for members, showing new joiners, key monthly updates and plans for coming period. Reach out to members for information and items to include.
- Assist EO with Blog posts for Website and LinkedIn
- Assist to plan MFA events including: online meetings, Podcasts, drinks and dinners. Prepare Agendas, guests list, invitations and where required, minutes to meetings and reviews of MFA events. Set these up in preparation for MFA EO, EMs and members

The person(s) will report to the EO and to have direct engagement with the EMs throughout the month.

Working Hours and Location

It is required that this role covers the main inbox and online media review on a daily basis. Regular interaction and communication with the EO throughout the week. Monthly duties must be given set dates and deadlines and review with EO before distribution. A hybrid role is possible, with preference for attendance to an office 2 - 3 days a week or in balance with other duties if performing additional role.

**Salary**: £24,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Administration: 2 years (preferred)

Ability to Commute:

- London (required)

Ability to Relocate:

- London: Relocate before starting work (required)

Work Location: In person



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