Food & Beverage Host

2 weeks ago

SouthendonSea, United Kingdom Grosvenor Casino Full time

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

**Job Description**:
Grosvenor Casino, Southend

As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You'll be an ambassador of exceptional hospitality to all our customers across all elements of our business, understanding and delivering the set standards of service as communicated via induction and any ongoing initiatives implemented by the company.

You will;
- Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can’t wait to return
- Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
- Proactively offer and provide a friendly, efficient and prompt service of food and beverages
- only delivering products you are proud of
- Be aware of daily / weekly targets and contribute positively towards them
- Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way
- Replenish stocks so that the customer always has the opportunity to access products at all times
- Promote the use of Grosvenor Membership cards during each interaction with the guest
- Promote the Rank Omni Channel/Digital offer through positive customer interaction

**Qualifications**:

- Positive attitude
- Experience of working successfully in a hospitality role
- (preferred) Previous experience working in a multifaceted role
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information

24-32 hours per week, with overtime available.

F&B Host - £11.15 per hour, premium pay +£1 between midnight and 6am.
Must be fully flexible and able to work nights and weekends

  • Food & Beverage Host

    3 weeks ago

    Southend-on-Sea, United Kingdom The Rank Group Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place...

  • Food & Beverage Host - Southend-on-Sea

    5 hours ago

    Southend-on-Sea, United Kingdom Grosvenor Casinos Full time

    Food & Beverage Host - Southend-on-SeaCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are...

  • Food & Beverage Host - Southend-on-Sea

    1 day ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Grosvenor Casinos Full time

    Food & Beverage Host - Southend-on-SeaCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are...

  • Food & Beverage Host - Southend-on-Sea

    4 weeks ago

    Southend-on-Sea, United Kingdom Grosvenor Casinos Full time

    Food & Beverage Host - Southend-on-SeaCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are...

  • Bar Staff/hosts

    4 weeks ago

    Southend-on-Sea, United Kingdom The Falcon Pub Full time

    We are looking for enthusiastic and passionate people to join our team. We are seeking experienced bartenders with a passion for delivering a fantastic customer experience. Duties include providing excellent customer service, serving classic mixed drinks - including cocktails. You will answer questions, prepare beverages, serve food and be an approachable...

  • Food & Beverage Assistant Manager

    3 days ago

    Burnham-On-Sea, South West, United Kingdom NATIONAL TRUST Full time

    Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.Make sure to apply with all the requested information, as laid out in the job overview below.We have an opening for a Food and Beverage Assistant...

  • Casual Food and Beverage Assistant

    6 days ago

    Stockton-On-Tees, United Kingdom Ambassador Theatre Group Full time

    **Role**: Food & Beverage - **Salary**: £11.44 per hour - **Type**: Casual - **Closing Date**: 19-04-2024 at 23:59 - **Location**: 153A High Street Stockton-on-Tees TS18 1PL **Stockton Globe Casual Food and Beverage Assistant** Are you **great with customers** but looking for something a little bit different? Do you **thrive in a fast-paced**, exciting...

  • Casual Food and Beverage Assistant

    4 weeks ago

    Stockton-on-Tees, United Kingdom Ambassador Theatre Group (ATG) Full time

    Casual Food and Beverage Assistant - Stockton-on-TeesStockton Globe Casual Food and Beverage AssistantAre you great with customers but looking for something a little bit different?Do you thrive in a fast-paced, exciting environment?Do you have great availability on an evening and weekend?Are you looking for a workplace which is fun, engaging, and full of...

  • Receptionist

    3 days ago

    Southend-on-Sea, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Packaging Artworker

    2 weeks ago

    Southend-on-Sea, United Kingdom Prospex Recruitment Full time

    Packaging ArtworkerLocation: Southend-on-SeaSalary: DOECompany: A leading packaging and branding agency.Role: An excellent opportunity has arisen for a packaging artworker to join a well-established company, predominately working on food and beverage packaging. * Creating packaging artwork following brand guidelines and/or design requirements * Developing...

  • Packaging Artworker

    3 weeks ago

    Southend-on-Sea, United Kingdom Prospex Recruitment Full time

    Packaging ArtworkerLocation: Southend-on-SeaSalary: DOECompany: A leading packaging and branding agency.Role: An excellent opportunity has arisen for a packaging artworker to join a well-established company, predominately working on food and beverage packaging. * Creating packaging artwork following brand guidelines and/or design requirements * Developing...

  • F & B Host

    2 weeks ago

    Stockton-on-Tees, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Ward Hostess/host

    4 weeks ago

    Stockton-On-Tees, United Kingdom NTH Solutions Full time

    We are seeking a Ward Host to join our catering team, to work on our University Hospital of North Tees site. This is a fantastic opportunity to join a supportive team, to help provide a high quality and efficient, patient orientated catering service working within the ward areas. Full training will be provided, so previous experience is not essential, and...

  • Front of House Supervisor

    7 days ago

    Southend-on-Sea, United Kingdom Caddies Full time

    '''Duties''' - Oversee the daily operations of the front of house area, ensuring smooth and efficient service - Train and supervise front of house staff, including servers, hosts, and bartenders - Ensure overal relaibility is exceptional, including being punctual and attending schedualed shifts - Manage customer inquiries, complaints, and feedback in a...

  • Food and Beverage Assistant

    3 weeks ago

    Saltburn-by-the-Sea, United Kingdom Grinkle Park Full time

    Grinkle Park Hotel currently has a vacancy for part time front of house assistant. The right candiate will be working in all front of house departments including food service, reception and night porter. This is the perfect position for anyone looking to start their career in the hospitailty industry. Join a fantastic team offering excellent customer...

  • Commis Chef

    3 weeks ago

    Southend-on-Sea, United Kingdom The Rank Group Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place...

  • Commercial Manager

    4 weeks ago

    Clacton-on-Sea, United Kingdom Corecruitment International Full time

    Commercial Manager – Leisure and Entertainment Salary: £39,000+Location: EssexAbout the Role:Do you fancy Joining a Senior Leadership Team as Commercial Manager? responsible for overseeing daily operations with a focus on food and beverage management, kiosks, adventure golf, and children's soft play. This pivotal role involves supporting the Operations...

  • Commercial Manager

    4 weeks ago

    Clacton-on-Sea, United Kingdom Corecruitment International Full time

    Commercial Manager – Leisure and Entertainment Salary: £39,000+Location: EssexAbout the Role:Do you fancy Joining a Senior Leadership Team as Commercial Manager? responsible for overseeing daily operations with a focus on food and beverage management, kiosks, adventure golf, and children's soft play. This pivotal role involves supporting the Operations...

  • Commercial Manager

    2 weeks ago

    Clacton-On-Sea, United Kingdom Corecruitment International Full time

    Commercial Manager – Leisure and Entertainment Salary: £39,000+Location: EssexAbout the Role:Do you fancy Joining a Senior Leadership Team as Commercial Manager? responsible for overseeing daily operations with a focus on food and beverage management, kiosks, adventure golf, and children's soft play. This pivotal role involves supporting the Operations...

  • Kids Party Host/coach

    3 weeks ago

    Stoke-on-Trent, United Kingdom Powerleague Full time

    **SELF EMPLOYED CHILDREN'S PARTY HOSTS WANTED FOR POWERLEAGUE** **You will need**: - To lead and coach a variety of children's parties and deliver excellent customer service at all times. - To ensure that the party area is safe and that all Health & Safety guidelines are followed. - To ensure that birthday parties meet the expectations of the birthday...