Business Coordinator

3 months ago

Shrewsbury, United Kingdom Shropshire Homes Ltd Full time

**BUSINESS COORDINATOR**

**Shropshire Homes**

Founded in 1981, Shropshire Homes has produced more than 3,000 homes and expanded in recent years to a £50m turnover business producing approximately 200 homes per year. Operating from its base near Shrewsbury and working in Shropshire and adjacent counties the business focuses on building quality homes in prime locations. Shropshire Homes work on a variety of projects from select developments of 4 & 5 bed detached homes to high quality apartments and large developments incorporating a wide range of house types.

As part of this long tradition of building quality new homes, Shropshire Homes Management Services has been formed to maintain the open spaces and communal landscaping that is created within the developments that Shropshire Homes build.

**The Role**

Shropshire Homes Ltd is looking to recruit a Business Coordinator for its Shropshire Homes Management Services division. Reporting to the Technical Director, you will be a team player with excellent communication skills and a keen eye for customer satisfaction. You will provide a high quality, efficient, flexible and professional business support within the Management Services Team. The post holder will be responsible for appointing grounds maintenance contractors through competitive tender to ensure that the open space management is undertaken to a high standard. The role also requires good levels of customer service and will include liaison with homeowners, local authorities and solicitors, so good communication skills will be important. Administratively, you should possess a working knowledge of Microsoft Office as the use of Word and Excel is an essential part of the role. You should be well organised, self-motivated and approachable as you will be expected to work closely with other colleagues.

**Contract**

Permanent Contract, 28-30 hours across 4 days.

**Benefits**

You can expect a competitive salary, 22 days annual leave + bank holidays, death in service, and a discretionary annual bonus.

**Key Responsibilities**
- Be communicative and honest in approach; bring new ideas and challenges where appropriate
- Providing customer support and handling service issues
- Updating schedules of work
- Co Ordinating Technical information for tender purposes and preparing budgets
- Issuing invoices for management charges
- Chasing Payment for unpaid invoices following company guidelines

**Key Skills and Qualifications**
- Problem-solving and decision-making skills in line with the level of responsibility, communication with the rest of the team, line managers and colleagues in other departments
- Be customer aware and how the role supports good customer care, and working collaboratively
- Good attention to detail
- Good working knowledge of MS Office
- Ability to prioritise and process workloads
- An appreciation of billing and payments would be useful but training will be provided.

**Interested?**

**Job Type**: Part-time
Part-time hours: 28-30 per week

**Benefits**:

- Company pension
- Free parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Shrewsbury: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: AC 14.6.23

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