Account Handler

7 months ago


Lincoln, United Kingdom Ardonagh Full time

**Account Handler - Lincoln - ARDWY868240**

Are you someone who thrives in the Insurance Industry? Thompson & Richardson are on the hunt for a talented Insurance Commercial Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you’re looking for? Then please, read on

**So, what does the role of a Commercial Account Handler here involve?**

This role will be made for you if you love fostering relationships and offering a comprehensive service to commercial clients to find the right Insurance products to fit their needs.

Our Account Handlers are excellent at quoting and placing cover when instructed, inviting and binding renewals, dealing with mid-term adjustments, broking client requirements within the insurance market and providing assistance in all areas for your Account Executives, when appropriate.

You will work independently and manage client requirements within the scope of a busy client book that spans all business sectors and classes of commercial insurance. This may include client contact and visits.

**What you will do**

This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all the following and more:

- Support Account Executives in all areas of managing the client accounts.
- Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work in relation to:

- New business
- Renewals
- Mid Term Adjustments
- Queries
- Premium financing arrangements
- Ensure all business activity fully complies with FCA regulation and company compliance.
- Handle any complaints in accordance with company procedures and regulatory requirements.
- Conduct learning, training and assessment exercises in accordance with the individual T&C scheme applicable to you. Identify further areas for own development as required.
- Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
- Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance
- Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost effective cover.
- Promote and increase the use of in house premium finance, from insurer schemes.

**What experience does our Commercial Account Handler need?**

It’s essential that you have some insurance experience gained ideally in a broking environment and within commercial lines as you will be offering a complete commercial lines experience to existing customers. It would be a bonus if you have experience using Open GI and Acturis and any relevant qualifications, although we offer plenty of opportunity to gain these once you join us.

**The rest is all about you as a person;**
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, analytical, use your initiative and show us your entrepreneurial spirit to identify opportunities to retain and grow our business.
- An enthusiastic team player, support others, build trust and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Be able to challenge difficult tasks/situations and have a practical, forward-thinking outlook.
- Engage active listening skills, be willing to learn and recognise when to ask for support or guidance.
- Have a keen interest in pursuing professional qualifications.
- Always demonstrate integrity, not only is this essential within a financially regulated organisation, it’s also the right way to be.

This is an office based role, at least until probation is passed, i.e. at least 6 months, following which hybrid working can be discussed. This would be 2 days working from home if business/team management permits.

In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Gain professional CII or ACII qualifications to enhance your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour support for you and your families physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local


  • Account Handler

    7 months ago


    Lincoln, United Kingdom Ardonagh Full time

    **Account Handler - Lincoln - ARD981593** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Lincoln. Joining us as an Insurance Account Handler means you'll have the benefit of working...

  • Account Handler

    7 months ago


    Lincoln, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler - Lincoln - ARD999156** AIB Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Lincoln. Joining us as an Insurance Account Handler means you'll have the...


  • Lincoln, United Kingdom Brown & Brown (Europe) Full time

    Commercial Account Handler - Develop into an Account Executive Location: Lincoln (On-Site) Package: £Negotiable + Benefits The team at Sills Insurance have been looking after clients for over 90 years and have consistently retained and grown with their clients in that time.As part of their ongoing commitment to looking after their clients and team we're...


  • Lincoln, United Kingdom Ips Group Full time

    Commercial Account Handler Newcastle (Hybrid) Looking to elevate your career in Commercial Insurance?Join a top 10 global broker known for its dynamic, people-focused culture and unwavering commitment to delivering exceptional client service.They are growing at a rapid pace in Newcastle Upon Tyne, about to open their brand new office after out growing their...

  • Junior Account Handler

    7 months ago


    Lincoln, United Kingdom The Ardonagh Group Full time

    **Junior Account Handler - Lincoln - ARD948656** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Lincoln. Joining us as an Insurance Account Handler means you'll have the benefit of...


  • Lincoln, United Kingdom CV-Library Full time

    Commercial Account Handler - Develop into an Account Executive Location: Lincoln (On-Site) Package: £Negotiable + Benefits The team at Sills Insurance have been looking after clients for over 90 years and have consistently retained and grown with their clients in that time. As part of their ongoing commitment to looking after their clients and team...


  • Lincoln, United Kingdom Guy Penn Insurance Brokers Full time

    **Account Handler - Lincoln - ARDDX868234** Are you someone who thrives in the Insurance Industry? Thompson & Richardson are on the hunt for a talented Insurance Commercial Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career...


  • Lincoln, Lincolnshire, United Kingdom Brown & Brown Full time

    Job OverviewThe successful Commercial Account Handler will be responsible for managing client relationships and ensuring that workloads remain balanced. This is an excellent opportunity for someone looking to develop their career into an Account Executive role.Key ResponsibilitiesDevelop and implement effective client relationship strategies.Manage client...


  • Lincoln, United Kingdom Cryer Baker Executive Search Ltd Full time

    This is a great opportunity to join a long established commercial insurance brokerage. Set up nearly 100 years ago, this business has been highly successful due to its commitment to providing a fantastic service to their loyal client base. They currently have an opening available within their commercial broking team, dealing with a wide variety of...

  • Claims Handler

    4 days ago


    Lincoln, United Kingdom HomeLet Full time

    Join us - one of the 'Sunday Times Top 100 Best Companies to Work For' and the UK's largest tenant referencing and specialist insurance firm. **The Role** We are looking for someone, primarily with experience in delivering excellent customer service, who can confidently manage a portfolio of claims. The successful Claims Handler will work closely with our...

  • Claims Handler

    4 days ago


    Lincoln, United Kingdom PIB Group Full time

    Join us - one of the 'Sunday Times Top 100 Best Companies to Work For' and the UK's largest tenant referencing and specialist insurance firm. **The Role** We are looking for someone, primarily with experience in delivering excellent customer service, who can confidently manage a portfolio of claims. The successful Claims Handler will work closely with our...

  • Claims Handler

    4 days ago


    Lincoln, United Kingdom PIB Group Full time

    Join us - one of the 'Sunday Times Top 100 Best Companies to Work For' and the UK's largest tenant referencing and specialist insurance firm. **The Role** We are looking for someone, primarily with experience in delivering excellent customer service, who can confidently manage a portfolio of claims. The successful Claims Handler will work closely with our...


  • Lincoln, Lincolnshire, United Kingdom Brown & Brown Full time

    Job Description:We are looking for a highly motivated Commercial Account Handler to join our team in Lincoln. As a key member of our account team, you will be responsible for managing commercial client relationships and providing exceptional customer service.**Responsibilities and Requirements:**Manage Client Relationships: Develop and maintain strong...


  • Lincoln, United Kingdom CV-Library Full time

    Account Executive Lincolnshire £50,000-£75,000 The Client: A highly successful Commercial Insurance Brokerage are looking to employ an experienced Account Executive to take over an existing farming & agriculture book of business. They have achieved strategic growth throughout the years establishing themselves as a well-respected provider of...


  • Lincoln, Lincolnshire, United Kingdom CV-Library Full time

    A dynamic and ambitious role has become available for a talented Marketing Manager/Account Handler to lead our marketing efforts and build strong relationships with our clients.Responsibilities:Marketing Strategy Development:Create and implement comprehensive social media and PR strategies to drive brand awareness and engagement.Develop and maintain positive...


  • Lincoln, Lincolnshire, United Kingdom CV-Library Full time

    A leading recruitment company is seeking a results-driven Marketing Manager/Account Handler to manage our client relationships and develop effective marketing strategies.About the RoleThis is a fantastic opportunity to work with a dynamic team and contribute to the success of our clients. As a Marketing Manager/Account Handler, you will be responsible for...


  • Lincoln, Lincolnshire, United Kingdom Brown & Brown Full time

    The role of Commercial Account Handler / Trainee Account Executive is designed to support clients with day-to-day requirements, while assisting Account Executives with renewal preparation and new business quotations.As part of the team's commitment to client care and career development, this position offers the opportunity to progress into an Account...


  • Lincoln, Lincolnshire, United Kingdom Brown & Brown Full time

    Role SummaryThis exciting opportunity is available for a skilled Commercial Account Handler to join our team in Lincoln. The ideal candidate will have strong communication and organizational skills, as well as experience in handling commercial motor fleet and associated lines.Key Requirements3+ years' experience in an Account Handling role.Cert CII...


  • Lincoln, Lincolnshire, United Kingdom Brown & Brown Full time

    Job Summary:We are seeking a highly skilled Commercial Account Handler to join our team in Lincoln. This role is designed to assist clients with day-to-day requirements while supporting Account Executives with renewal preparation and new business quotations.**Key Responsibilities:**Develop and maintain strong relationships with commercial clients.Provide...


  • Lincoln, Lincolnshire, United Kingdom Brown & Brown Full time

    Job DescriptionWe are seeking a skilled Commercial Account Handler to join our team in Lincoln. The ideal candidate will have experience in handling commercial motor fleet and associated lines, as well as being able to interpret policy wordings and draw accurate conclusions.About the RoleAssist clients with day-to-day requirements, including MTA's and...