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Admin Officer

4 months ago

Wrexham, United Kingdom Brook Street Full time

A full-time temporary position has come available within a government department in the Wrexham area.
Hours: 37 hours per week, Office Hours
Temporary Contract
Pay rate: £11.28 per hour
Key responsibilities
Administration " Preparing papers and files for court, tribunals, hearings and meetings.
" Producing court/tribunal documents.
" General photocopying and filing.
" Creating and updating records on in-house computer system and data input.
" Post opening and dispatch.
" Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
" Preparing meeting agenda, joining instructions, handouts etc.
Drafting " Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
Operations " Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
" Assisting court users, supporting listing and rota management, checking files
" Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
" Handling counter (face to face), written and telephone enquiries.
" To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
" To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects
" To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles
Collecting and assembling information " For returns, results, accounts, statements, warrants, statistical analysis, reports etc.
" Work may require interpretation of source materials, preparation of bundles, chasing.
" Role holders will need to modify and adjust information and make decisions to allow work to be completed.
" Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required
Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations " Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders,suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service.
" To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers
Other duties
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
Skills & Qualifications
5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required.