![Chester Race Company](https://media.trabajo.org/img/noimg.jpg)
Customer Service Team Member
4 weeks ago
Chester Race Company are recruiting Customer Service Team Members for the 2023 race season at Chester racecourse Race days are truly something spectacular to be a part of, not only are they set in a stunning location, but they are fast paced, fun and rewarding. With full training provided you will quickly become an expert in delivering a world class level of customer service as part of the ChesterBET team.
**What’s in it for you?**
- Flexible working - choose your hours via an app
- Weekly pay every Friday
- Training provided on our user-friendly betting system
- Enhanced rates of pay
- 18+ > we pay the real living wage as a minimum
- Reward and recognition schemes
- Recommend a friend incentives
- Earn money whilst having fun working alongside friends
Chester Race Company is one of the North-West’s most admired brand with an evolving portfolio including three racecourses, our own in-house gaming company ChesterBET, a catering company (Horseradish), Staffing agency (Thyme People), an on-site hotel, and a vibrant city centre pub within the group.
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Working as a Customer Service Team Member you will be responsible for:*
- Providing a world class level of service
- Taking bets and processing through our touch screen till system (Training is provided)
- Processing cash and card payments
- Acting as a first point of contact for general enquiries
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The successful Customer Service Team Member will have the following - FULL TRAINING PROVIDED:*
- A friendly, approachable, and professional manner
- Strong customer service skills
- Ability to work in a fast paced environment
- Enthusiasm for learning new skills
- Excellent written and verbal English
- Numerical skills (required for taking cash and card payments)
As a requirement of the role, you will receive full training on our bespoke touch screen tills, you will always work in a supervised environment. No prior experience in betting is necessary.
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Our rates of pay *(The below rates are inclusive of holiday pay, and are in affect from 1st April 2023)
18+ £12.22 per hour
**Shift availability**
Our shifts vary You are in control of the hours you work via our staff app.
Race days are typically 10:00-17:00 or 15:00-21:00 on evening meetings.
**Join us in time to work at BOODLES MAY FESTIVAL 10th to 12th May 2023** Our biggest and best race meeting of the calendar year at Chester Racecourse. With 3 race days in a row this is a great chance to get lots of experience in the role and top up your wages
**Salary**: £12.22 per hour
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