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Operations Administrator

4 months ago

Leeds, United Kingdom We Staff Full time

**We Staff **are currently looking for an Operations Coordinator / Administrator to join a very high end client of ours based in the **Leeds LS10** area

The purpose of the role will be to provide a high level of service to your customers and to assist colleagues across the country.

**Main role responsibilities**
- Allocate work to couriers in a fair and transparent manner
- Take bookings accurately and advising clients of your services
- Implement and maintain Service Level Agreements (both client and branch specific) - ensure all jobs are collected and delivered within agreed timescales
- Proactively trace and track consignments through to POD and completion, keeping clients and fellow employees informed of delays or issues
- Ensure fleet size is sufficient to service your clients, maintaining levels during peak periods and recruiting as required
- Proactively monitor and forward plan fleet levels
- Ensure compliance of courier documentation
- Manage dockets - input information correctly and in a timely manner, reducing courier and client queries and credit notes
- Deal with client’s operational queries effectively and promptly

If you are interested in the position please contact **Oliver **on **07538 226084**

Thank you

**We Staff**

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Leeds, LS10: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Administration: 2 years (preferred)
- Logistics: 2 years (preferred)
- Transport: 2 years (preferred)

Work Location: In person

Reference ID: OABS32