Head of Connections Quoting

7 months ago


North West, United Kingdom First Recruitment Group Full time

**Role**:
**Head of Connections Quoting**

**North West (Various offices) -Hybrid**

**Permanent**
**£70,000 - £90,000**

One of our main clients has an urgent requirement for a **Head of Connections Quoting**to be based at their offices in **North West **on a permanent basis. This is an exciting opportunity to join a large and growing utilities company who can offer progression and exciting projects.

As**Head of Connections Quoting**you will have full and direct responsibility for the quotation of all non-domestic, customer driven works including new connections, connection alterations, diversions and disconnections, across all voltage levels. You will also contribute and support the ENWL growth strategy and ambition.

**Principal accountabilities**
- Develop and deliver a clear strategy for colleagues to continuously drive improvements in Customer Satisfaction, utilising colleague and customer feedback to focus key improvement actions
- Develop and deliver a clear strategy to support the growth ambition
- Deliver compliance with all regulatory and industry reporting requirements, including but not limited to GSoP, SLC15 and Elexon notification protocols
- Develop and lead clear working practices with DSO Strategic Planning for the timely and accurate PoC solutions
- Develop a strong relationship with the DSO teams responsible for NGET TIA works to ensure the Customer journey through this process is clear, efficient and well communicated
- Experience of leading a customer facing, multifunction, commercial pricing team
- Experience of leading on growth, change and / or process improvement
- Degree in Engineering or Construction Management desirable
- Experience of delivering services to a wide range of diverse customers
- Experience of operating in a regulated business, ideally in the electricity or gas sectors
- Strong analytical skills with exceptional attention to detail
- Proven ability to effectively influence and manage stakeholders
- Ability to lead large teams and develop and manage team members to drive their growth



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