Credit Controller
2 weeks ago
Farnell
- Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
Job Summary
This role is accountable for the day-to-day support of credit management & collections of the key customers within EMEA; maximising cash collection, minimising credit risk & maintaining audit standards for the business.
- Build strong relationships with internal & external customers as well as the IBM organization (our outsourced team).
- Protect and maximise the company’s investments through effective management of your own sales ledger.
- Coordinate and drive outstanding collections.
- Promote excellent customer service with a proactive and solution focused approach.
- Work through unallocated cash queries
- Working closely with our current collections team to resolve queries on accounts.
Principal Responsibilities
- Support EMEA sales ledger by reviewing old balances on the accounts and investigating.
- Ensure that fraud risk, credit risk, and trade compliance risks associated with both new customers and the existing customer portfolio are effectively managed in accordance with business specifications. This involves the identification, continuous monitoring, and timely communication of these risks to relevant stakeholders. Whenever necessary, take the appropriate actions to resolve any identified issues.
- Compile, analyse, and interpret information to facilitate the approval of credit facilities or to make onward recommendations.
- Recommend process improvements and actively support the credit management team & IBM organisation with the testing and roll out of new/changes to process.
- Ensure that company compliance and audit requirements, including Credit Management Policy and DOAM are met at all times.
- Review orders on hold and release where possible
- Case management for your allocated ledger, ensuring internal and external queries and requests are actioned or referred onwards as required within a timely manner
- Providing support to others in the Credit Control team when needed for incoming cases, held orders, absence cover and any other ad hoc duties as required
Experience
- Ideally strong credit control experience gained in a B2B environment
- Resilience and ability to adapt in an environment moving towards new strategic ways of working.
- Experience of dealing with multi-currency payments and with multi-currency sales ledger customer accounts is highly desirable.
- Thorough understanding of how a sales ledger and its transactions work and their impact on the wider business.
- Capability to communicate confidently & professionally at all levels within a diverse audience.
- Ability to prioritise own workload and that of other team members when providing cover
- Good analytical and problem solving skills
- Knowledge of financial & IT systems e.g. ASW, SAP and proficient use of MS packages. i.e. Word, Excel etc
Education/Certification
- (Desirable) ACICM Qualified or studying
- (Desirable) Second European language
WHAT NEXT?
Please click on the link to Apply, your CV will be reviewed within 7 days and if successful in the shortlisting process, we will contact you directly. If you have questions, please feel free to contact us on
LI-EMEA
LI-FARNELL
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
, Asia applicants
, EMEA applicants
- Job Applicant EMEA Imprints
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