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Claims Fraud Team Leader

4 months ago

Norwich, United Kingdom Aviva Full time

**Claims Fraud Team Leader**

**Salary between £33,000 - £37,000**

Are you passionate about fighting fraud and protecting customers?

We are currently recruiting for a Claims Fraud Team Leader, to be a part of our team and lead a team of claims fraud advisors. If you have a fraud background with claims and leadership experience or claims and fraud experience, this role could be ideal for you.
**This is a fixed term contract for 12months.**

**A bit about the job**:
You will be leading a team of Claims Fraud Advisors who work closely with frontline motor handlers and help them detect and prevent claims fraud. As one of the Claims Fraud Team Leader, you will be responsible for monitoring and improving performance, coaching your team, and working closely with other Fraud teams to deliver our fraud strategy. You will also support your team of Claims Fraud Advisors on a variety of project work, ensuring the correct tasks are prioritised and offering guidance when required.

**Skills and experience we're looking for**:

- Ability to inspire and develop a team of passionate fraud advisors to deliver great outcomes
- Strong fraud and claims knowledge and understanding of underlying processes and performance measures including analytics
- Able to plan, track and allocate rapidly changing workloads to ensure the right work is prioritised
- Able to identify opportunities for change and challenging the way we do things
- Comfortable with analysing and presenting data - along with building positive relationships with stakeholders

**What you'll get for this role**:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- ** Salary **between £33,000 - £37,000 (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's.
- Generous **pension** scheme - Aviva will contribute up to 14%, depending on what you put in.
- 29 days **holiday** plus bank holidays, and you can choose to buy or sell up to 5 days
- Make your money go further - Up to 40% **discount on Aviva products**, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our **Matching Share Plan **and share in the success of Aviva with our **Save As You Earn** scheme
- Brilliantly **supportive policies** including parental and carer's leave
- ** Flexible benefits** to suit you, including **sustainability options** such as cycle to work
- Make a difference, be part of our **Aviva Communities** and use your 3 **paid volunteering days to help others**
- We take your **wellbeing** seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

**Aviva is for everyone**:
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here