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Service Advisor

4 months ago

Peterborough, United Kingdom CarWorld Car Supermarket Full time

We are currently recruiting for a Service Advisor to join our dealership in Peterborough.

As a Service Advisor you will play a vital role within the dealership being the point of contact between our technicians and customers. The role does not require previous experience in the automotive industry however this is beneficial.

**Is training provided?**

Here at Carworld we invest in you and your future from day one. You will receive full training to ensure you have everything you need to succeed in the role

The only must have that we do have for this role is a valid full driving licence.

**Responsibilities**
- Greet customers and become their point of contact for the duration of their vehicle being within our Workshop.
- Be able to provide updates and consultatively advise on repair work being or needing to be carried out.
- Create customer invoices and run through the work that has been carried out on their vehicle.
- Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.

**Skills and Experience**
- An ability to provide excellent customer service
- Comfortable working to deadlines and managing customer expectations with regular communication and updates.
- Happy to manage your own workload and customer base

**Salary**: Up to £40,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount

Schedule:

- Flexitime

Work Location: In person

Flextime