Dsu Receptionist

The post holder will primarily work as part of the patient access team, assisting with the smooth and efficient running reception and notes co-ordination. They will ensure that patient notes and other patient information are available to the surgical team. There will be requirement to work on the reception desk to meet and greet patients on attendance to the Day Surgery department, answer patient queries and liaise on their behalf on issues such as transport and interpreting services. Where necessary the post holder will book patients in and out using the hospital administration system, Care Records Service (CRS), ensuring confidentiality of all patient information and provide accurate, timely information to assist clinicians and nursing staff. Other duties include answering the telephone to both internal and external callers, sending appointments to patients, booking transport, organising medical notes for surgery.