Payroll Apprentice

The apprenticeship will provide skills, knowledge and experience in Payroll and
other aspects of Human Resources.

The training aspect of the apprenticeship will cover:

- Payroll Processing
- Compliance with statutory rules and regulations
- Principles of customer relationships
- Deliver customer service
- Administer Human Resource records
- Employee rights and responsibilities
- Principles of equality and diversity in the workplace

**Key**

**Responsibilities**
**and**
**Accountabilities**:
**It is expected that over time individuals will develop towards:
- Be a first point of contact for Payroll and Benefits enquiries, liaising with

payroll and HR colleagues to formulate a response.
- Maintain accurate HR and payroll information across all teams in HR,

including the entry of data onto the HR and Payroll system. Ensure
consistent, timely and accurate input for monthly deadlines. Work

proactively with the HR admin team on information exchange and updating.
- Work as part of a team to deliver the monthly payroll, including:

- Support in input and calculation of all aspects of the payroll in

nominated areas.
- Reconcile payroll-related input ensuring that anomalies are

investigated, rectified and appropriate changes are implemented to

improve service delivery.
- Ensure that anomalies are investigated, rectified and appropriate

changes are implemented to improve service delivery.
- Interpret and implement statutory payroll and pension regulations

and University policies and procedures.
- Maintain accurate payroll and pensions information. Conduct audit
checks on data accuracy and comply with business assurance and

audit processes.
- Perform pension administration and liaise with external pension providers,

including the provision of pension estimates.
- Liaise with and provide data to HMRC and internal and external auditors.
- Maintain secure and confidential HR e-file systems and archiving

processes.
- Produce documents for staff and managers including contracts of

employment and the associated pre-employment checks and compliance
with immigration requirements, termination and any changes to terms and
conditions.

signposting the person to the relevant colleague or area of expertise.
- Identify matters requiring the input of the Payroll and Admin Coordinator,

providing requisite background information, briefing them and providing
appropriate information to assist.
- Contribute to the development of processes and procedures that support

areas of own remit to align to existing, changing and future University
processes.
- Engage in continuous development to ensure up-to-date payroll and

pensions knowledge relevant to the needs of the University. Understand
the wider implications of payroll processes. Develop and implement new
approaches, guidance, procedures and processes to accommodate

changes in both internal requirements and payroll related legislation.
- Participate in and support HR projects as required.
- Support the Payroll Coordinator and Payroll and Admin Manager in testing,

developing and maintaining the HR-Payroll System.
- Develop and maintain effective professional working relationships within

the HR team, the wider University and external agencies. Act as a role
model within Human Resources, supporting effective communication and
cross-skilling as appropriate. Support the provision of effective office cover

and cover for departmental activities.
- Receive enquirers, visitors and external suppliers to the

Department/University and developing an effective approach to this
ensuring good customer service.
- Provide cover for other Administration colleagues across the department

and cross skilling with areas of HR Operations e.g. HR admin.
- Provide general administration support within the wider team and HR

department as appropriate e.g. attendance at meetings and minute taking,
coordinating room booking/photocopying for investigations/hearing etc.
- Lead or contribute to HR projects and working groups as appropriate.
- Act as an ambassador for the University and the HR team and role model

the University values.
- Undertake any other duties commensurate with grade

**Special**
**Circumstances**:

- Payroll processing dates will need to be taken into account when annual leave

is being considered and approved.

University of Sunderland

**Role Profile**

Part 2

**Part 2A: Essential and Desirable Criteria**

**Essential
**Desirable**

**_Essential _**

**Qualifications and Professional Memberships**:

- There are no entry qualification requirements, however, applicants

must be assessed by the Apprenticeship provider to ensure they
have a reasonable chance of achievement and will be able to
generate the required evidence

**Knowledge and Experience**:

- An understanding of the importance of delivering a proactive

and diverse payroll service
- An understanding of the importance of delivering

exceptional customer service
- Excellent verbal and written communication skills
- A