Guest Service Agent

4 weeks ago


London, United Kingdom Star London Lets LTD Full time

**Guest Service Agent (**Handyman - All-Around Helper - Guest Relations - Onboarding new properties)

**About star London**

We are a fast-paced and rapidly expanding business, operating in the short-term rental market with apartments across North-West London. Our goal is to be the leading short term rental business in London - in terms of the number and quality of the properties in our portfolio and the excellence of the customer experience offered to our guests.

**This role is multi-faceted and includes (but is not limited to) the following responsibilities**:

- Provide exceptional customer service to all guests, vendors and suppliers as part of guest relations
- Assist with the set up of new apartments
- Provide basic handyman duties to help maintain and fix issues within our apartments
- Have common sense to delegate maintenance issues to others where needed (such as plumbers)
- Undertake quality control and inventory checks

**Key requirements**:

- Full UK driving licence (preferably with access to a car already)
- Proficiency in English (writing & speaking)
- Problem solver, excellent time management, organised, excellent communicator and self-motivated

**Job Types**: Full-time, Permanent

**Salary**: £17,140.53-£28,000.00 per year

**Benefits**:

- Casual dress

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Loyalty bonus
- Performance bonus

Work Location: On the road

Reference ID: Handyman1
Expected start date: 21/08/2023



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