Head of Improvement, Performance

3 weeks ago


Preston, United Kingdom NHS Lancashire and South Cumbria Integrated Care Board Full time

An opportunity has arisen for an experienced senior manager to join the regional Ambulance and NHS 111 Commissioning Team.

The team commission Paramedic Emergency Services (the 999 ambulance service) and NHS 111 through regional contracts for the circa 7.5 million population of the North West of England, with these regional contracts provided by North West Ambulance Service NHS Trust. The team also commission Non-Emergency Patient Transport Services working in collaboration with the North West Integrated Care Boards for the sub regional populations of Lancashire & Cumbria, Greater Manchester, and Cheshire & Merseyside. These contracts are currently provided by North West Ambulance Service for Lancashire, Cumbria, Greater Manchester and Merseyside; and by West Midlands Ambulance Service for Cheshire.

The team are hosted by the Lancashire & South Cumbria ICB but work on behalf of Lancashire & South Cumbria ICB, Cheshire & Merseyside ICB, Greater Manchester ICB and the North Cumbria 'Place' from the North East & North Cumbria ICB.

The team's role is currently evolving in response to the implementation of the Integrated Care Systems and Integrated Care Boards and a move to a more strategic, collaborative and partnership approach to commissioning. This includes the co-design of strategic intent, formulation of delivery plans and delivery of shared objectives across ICBs and systems.


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