Homelessness Prevention

2 days ago


Esher, United Kingdom Novax Recruitment Full time

Esher
£22 per hour
Full Time Contract

We are seeking a Homelessness Prevention & Advice Officer to prevent homelessness wherever possible developing and keeping under review personalised housing plans as required by the Homelessness Reduction Act.

**Main responsibilities include**:
- Manage a caseload to prevent homelessness wherever possible, developing and keeping under review personalised Housing Plans as required by the Homelessness Reduction Act to ensure they remain relevant, motivating clients to be proactive in sustaining or seeking accommodation.
Work to comply with prevention and relief duties, issuing decision notifications, undertaking full homelessness investigation, determining the duty owed issuing decision letters in compliance with the Council's duties under the Housing Act 1996 as amended, Homelessness Reduction Act, Codes of Guidance and caselaw.
Interview households who are threatened with homelessness and explain what duties may be owed to them including the provision of interim accommodation as appropriate so they are clear on the procedures that will be followed with a focus on finding housing solutions.
To prevent homelessness where possible and to work as part of a team operating a frontline customer service including assessing applicants who approach as homeless on the day.
To undertake a holistic assessment of current housing issues and seek out appropriate solutions where possible at an early stage to prevent homelessness.

**Key Skills and Requirements include**:
- Interviewing applicants, demonstrating good telephone manner / skills as all interviews are conducted by telephone at present.
Assessment and investigation, reaching s184 decisions with confidence, particularly around vulnerability.
Able to be both office based 2-3 times per week, undertake home visits and work from home as required.
A basic DBS check is required for this post.

For more information, contact Shona on 01613882038



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