Sales Administrator

2 weeks ago


Hawick, United Kingdom Marlin Industries Full time

Marlin Industries is looking for an exceptional individual with the ability and drive to create an environment that supports further business growth in a varied role

You will be working day shift 8am - 5pm Monday to Thursday and 8am - 4pm Friday

**Key responsibilities / accountabilities**

Provide high calibre support and efficient service to customers whilst promoting Marlin's products & services
- Use of SAP business one and company portals to process customer orders, maintain information, credit control & invoicing

contacts to locate empty cable drums for collection including identification and

development of new drum collection opportunities
- Support customer delivery requirements by communicating with manufacturing and

logistics departments to agree on delivery dates.
- Highlighting & reporting of issues / non-conformances using the action report

procedure.
- Resolve and respond to customers regarding any financial, product or technical

queries / problems by liaising with other departments
- Answering the telephone, directing calls to appropriate staff.
- Preparation & filing of the company’s commercial correspondence, documentation in line with agreed procedures
- Minimising waste by reusing & recycling materials where possible.
- Provide timely & accurate reports to internal & external customers.

**Essential skills / competencies / qualifications **(_that are considered critical to the effective performance of the role)_
- Maths & English GCSE grade C or higher
- Strong IT skills with Microsoft Excel & Word essential
- Experience with SAP or similar ERP systems
- Good communication skills, both written & verbal
- Good time management skills
- Ability to prioritise a range of different tasks with good attention to detail
- NVQ level 2/3 (or equivalent) in Business Administration
- Good UK geographical knowledge
- Good negotiation and customer service skills
- To be responsive, self-motivated and innovative
- The ability & willingness to learn quickly and adapt to enable cover of other office roles, during holiday and busy periods

**Salary**: £24,313.68 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work authorisation:

- United Kingdom (required)

Work Location: In person



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