Head of Cross Functional Technology Management

7 months ago

London, United Kingdom MUFG - United Kingdom (BTMU) Full time

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

**OVERVIEW OF THE DEPARTMENT/SECTION**

The Cross Functional Technology Management team is part of the IT Planning, Reporting and Administration department (IPR). The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning processes including Gyokei and Ringi.

The Cross Functional Technology Management team is the team that provides central reporting which covers all of EMEA Technology. This team establish and maintain the frameworks required for standardised and accurate reporting, as well as control of performance reporting and communication which includes the Key Performance Indicators (KPI’s) and service level agreements (SLA’s) across departments in EMEA Technology.

**NUMBER OF DIRECT REPORTS**

Total - 3 (3 perm)

**MAIN PURPOSE OF THE ROLE**

The primary focus of the Cross Functional Technology Management role is accountability for the central reporting function that covers all of EMEA Technology. This includes establishing and maintaining the frameworks required for standardised and accurate reporting, performance and communication, including the Key Performance Indicators (KPI’s) and service level agreements (SLA’s) across all departments in EMEA Technology. This includes identification of risks and mitigating actions.

This role requires regular and detailed collaboration with all the EMEA Technology leadership team in order to deliver what is required. There is also extensive collaboration required with the Finance and HR business partners and the Business Management teams for EMEA Securities and EMEA Bank. It also includes regular liaison with Head Office Tokyo partners for Bank and Securities.
- Manage effective communication, liaison, reporting and provision of management information to the wider Bank and Securities Head Offices
- Provide a central reporting function for the whole of EMEA Tech
- Standardise all reporting for EMEA Tech where possible to ensure stakeholders needs are met.
- Drive the delivery of governance activities which includes regulatory request management, and maintenance of a governance framework for management, performance and communication, collating inputs including KPIs across all EMEA IT functional towers.

**KEY RESPONSIBILITIES**

**Centralised Reporting for EMEA Technology**
- Accountable and responsible for the design and delivery of a central reporting function for the whole of EMEA Technology and Securities Internationally
- Accountable and responsible for ensuring all EMEA Technology wide reporting is standardised for the delivery to wider forums and that information is complete, accurate, delivered on time and to the expected quality standard
- Accountable for providing and maintaining a framework for managing EMEA Technology performance including key performance indicators (KPI’s) across all functional towers in the department
- Responsible for the delivery of governance activities to the expected quality standards and timeframes, including management of responses to regulatory requests and other internal adhoc requests
- Accountable and responsible for managing effective communication, liaison, reporting and provision of management information to the wider Bank and Securities Head Office

**Technology Management & Support for EMEA Technology**
- Responsible for establishing and executing a Performance and Business Management (PBM) plan for EMEA Technology and Securities International with clear deliverables and activities relating to department outcomes
- Responsible for ensuring all EMEA Technology and Securities International department wide activities are managed and coordinated in order to provide a single consolidated view of the department
- Accountable and responsible for setting out an approach for EMEA Technology for all business management disciplines and related activities
- Responsible for holding each business management team to account for the activities expected from each dep

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