Credit Control Team Lead

6 months ago


Birmingham, United Kingdom SF Recruitment Full time

Are you a Senior Credit Controller, Team Lead or Supervisor looking for your next big challenge?

SF are working exclusively with a market leading and state of the art business in Birmingham who are looking to grow their credit and finance function. This is a high performing and hard working credit team of 28 who are looking to be over 30 heads by the end of this year. You will lead and develop a team of 10-12 credit controllers, with 2 Senior Credit Controllers in the team to support, reporting into the Head of Credit and wider Senior Management Team.

**This role offers amazing benefits including hybrid working, enhanced pension, and up to 20% annual bonus which is paid quarterly.**
- Proactively managing escalated queries and liaising with customers regarding overdue payments
- Managing the team that looks after the large corporate, key account and live debt.
- Maintaining accurate records of correspondence with customers
- Weekly/monthly cash collection forecasting
- Liaise with various internal departments in order to resolve customer queries
- Making decisions on credit limits & dealing with the Credit insurers
- Weekly and monthly reporting on cash forecasts, problem accounts, DSO, bad debt provision and any further KPIs the wider business requires.

What you'll need
- Previous experience in training, developing and leading a team
- 5+ years’ experience in commercial B2B credit control
- Salesforce system experience is desirable but not essential
- CICM qualified or working towards is desired
- Our credit controllers should be adept at manipulating and understanding data
- A tenacious individual, able to work well under pressure and meet deadlines
- An excellent written and verbal communicator

What you'll get in return
- Generous Annual Leave - 25 days, plus public holidays, with the possibility to buy additional days
- Life Insurance - 4x times annual salary
- Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees
- 65% Internal Mobility - Committed to the development & growth of our people
- Perks At Work - Exclusive employee discounts & benefits portal
- Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year
- Pension Scheme - Up to 5% matched contribution

**Job Types**: Full-time, Permanent

**Salary**: £34,000.00-£36,500.00 per year

**Benefits**:

- Additional leave
- Employee discount
- Life insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Quarterly bonus

**Experience**:

- Team management: 2 years (required)
- Credit Control: 2 years (required)

Work Location: Hybrid remote in Birmingham

Reference ID: PVK99092906



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