Academic Services Officer

1 month ago


Kingston upon Hull, United Kingdom University of Hull Full time

**Reference**:

- FA0347**Campus**:

- Hull**Faculty/Area**:

- Faculty of Arts, Cultures and Education**Subject Group/Team**:

- Faculty of Arts Cultures and Education Office**Salary**:

- £29,619 to £35,333 per annum**Post Type**:

- Full Time**Closing Date**:

- Thursday 16 March 2023Applicants are required to submit a current CV and cover letter.

The Faculty of Arts, Cultures and Education is seeking to appoint an Academic Services Officer to join our Faculty Hub. The post holder will be responsible for providing operational leadership within the team and delivering excellent customer service to our academic staff and students.

The Faculty comprises four schools: The School of The Arts, The School of Criminology, Sociology and Policing, The School of Humanities and The School of Education. As a result, our staff and student base is diverse with a mixed range of interests, requirements and needs across multiple different levels of education from Foundation Year through to Postgraduate study. The Faculty has a strong research culture and growing expertise in knowledge exchange. In addition, The Faculty has strong regional, national, and international links and relationships with partner organisations that enhance the work of the Faculty.

Working as part of the Faculty’s Professional Services Team this role is essential in providing an effective service that supports both students and staff, with a particular focus on supporting student experience, engagement and assessment activity. They will work closely with academic colleagues responsible for these areas of activity.

The post holder will have substantial experience in an office environment with a background which demonstrates the supervision of the work of others. The ability to provide operational leadership, to ensure that all team members understand what is expected of them and to distribute work fairly is essential. As an Academic Services Officer you will have a responsibility to provide an understanding of services available to users and to ensure the experience of each customer is positive.

The post holder must be able to work as part of a team, demonstrate their administrative and leadership experience, and possess a real desire to embed themselves into the faculty. They must demonstrate the ability to actively learn about the academic programmes, the needs of the academic staff and students.



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