Receptionist

2 weeks ago


Watford, United Kingdom Bridgewater Surgeries Full time

**Job summary**: Receive, assist and direct patients in person or via phone in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Ensure that enquiries from patients are efficiently handled Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job responsibilities: Reception Process appointment requests from patients by telephone and in person. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Handling repeat prescriptions Deal with visits requests ensuring they are entered on computer with the patient records Administration To have a thorough knowledge of all practice procedures. To work in accordance of written protocols Pulling/filing notes as necessary Photocopying as requested Dealing with post Other Tasks Clear and stock rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm.

Any other tasks allocated by managers



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