Helpline Advisor

Prospectus is delighted to be supporting TaxAid and Tax Help for Older People, in their search for a new Helpline Advisor to join their growing team. Specialising in providing help and assistance to those on lower incomes with tax issues, the charity provides independent advice, guidance and case management for people encountering a wide range of tax concerns.

Managing multiple referrals at a time, as Helpline Advisor you will be responsible for assessing and prioritising eligibility for help and providing practical advice and support to people in need. Liaising and consulting with other tax advisers, the wider team and HMRC, you will be responsible for the front line delivery of the advice service, observing trends and upholding the values of the charity, their purpose being to provide tax help to all those within their remit who need it.

**Closing Date: 09 Feb 2024 23:59:59