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Network Administrator

4 months ago

Craigavon, United Kingdom Crust & Crumb Bread Full time

**Job Purpose**

IT Technicians operate and maintain computer systems and networks to ensure that the concerned people get the most effective IT functionality.

**Duties & Responsibilities**
- Serving as the first point of contact for IT support within the organization
- Installing, configuring, and maintaining software and hardware components of computer and network systems
- Diagnosing and troubleshooting software and hardware issues
- Repairing and replacing damaged computer and network components
- Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
- Supporting people whenever they encounter challenges with computers and network devices
- Maintaining and updating technical documentation regularly
- Testing new hardware and software before full-scale installation

**Essential requirements**
- Experience in similar FMCG food industry
- Able to demonstrate a good record of achievement
- Must be willing to travel on occasion to other C&C sites
- Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
- Demonstrated written communication skills to create useful support logs
- Analytical and problem-solving skills to troubleshoot and diagnose issues
- Time management skills to provide updates and fixes within a promised time frame
- Multitasking skills to assist multiple employees at once
- Observational skills to recognize warning signs that indicate potential problems
- Customer service skills to interact professionally and positively with employees and coworkers

**Job Types**: Full-time, Permanent

**Salary**: From £30,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Craigavon, County Armagh: reliably commute or plan to relocate before starting work (required)