Gp Receptionist

1 week ago

Littlehampton, United Kingdom Willow Green Surgery Full time

_**GP Receptionist & Workflow Administrator**_
Required to do 28.75 Hrs to cover maternity leave

Hours to be discussed at interview (availability from 8am to 6.30 pm)

Situated on the south coast of Sussex, Willow Green is a friendly and supportive practice that provides medical care to the residents of East Preston and the surrounding area, this being approximately 11,000 patients. We are a busy workplace that strives to provide a caring, friendly and supportive environment for our team whilst providing patient centred care.

Due to the growth of our local population, we require a Part-Time person to join our administrative team.

There is ample parking, a competitive salary (dependent on experience) and NHS Pension scheme.

This role would be well suited to someone who comes from a General Practice background. Previous experience of workflow and coding would be an advantage.
- **Main duties of the job - Workflow**_
- Duties will include but are not limited to the following;
- To read, scan, code and action all documentation coming into the Practice in relation to patients in line with the set protocol for document management.
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
- Process incoming hospital letters and medical reports (mainly electronic) by reading, assessing and then work flowing through appropriate channels
- Reviewing documents to code relevant information and further filter letters based on the letter content.
- Initiating contact with and responding to requests from other team member and associated healthcare agencies and providers.
- Efficiently scan and code data onto the Practices clinical computer system.
- Word/data processing, filing, photocopying and scanning
- **Main duties of the job - Patient Services Advisor**_
- Answering phone calls and greeting patients face to face
- Booking/cancelling appointments
- Patient queries
- Managing difficult situations regarding patient issues
- Assisting the wider Clinical Admin Team with administrative duties
- Providing general assistance to the practice team

**Job Types**: Part-time, Temporary contract
Part-time hours: 28.75 per week

**Salary**: From £10.42 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: DE & PSA 02 May 23

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