CRM Executive
8 months ago
Hybrid position
- bonus included
**About Our Client**:
My client is a large automotive organisation who are looking for a CRM Executive based in Redditch.
- Working closely with the Group CRM Manager, design and build campaigns from initial concept through to execution.
- Use latest innovation and technology to create dynamic and highly personalised campaigns efficiently, plus test and learn to ensure campaigns drive the desired results.
- Carry out multi-variant testing on the Group programme.
- Audit data to ensure customer behaviour is being targeted appropriately.
- Ensure Group CRM is executed seamlessly across all channels and be a champion of brand guidelines and tone of voice.
- Assist in the development of the Group CRM overall plan.
- Become a super-user on all CRM systems.
- Assist with the wider CRM programme as and when required.
**The Successful Applicant**:
- Experience working in a similar role as a CRM Executive
- Experience building multi-channel CRM campaigns.
- Obsessive attention to detail and takes responsibility for the accuracy of their work.
- Excellent numeracy skills, with strong analytical capabilities. Strong data mindset and inclination towards fact-based decisions. Hands on experience defining and selecting customer audiences an advantage.
- Confident individual with excellent communication and copywriting skills.
- Excellent organisational skills with ability to operate on a wide range of topics and projects at one time.
- Enjoys working at pace in a fast moving and constantly changing environment.
- Strong problem-solving skills.
**What's on Offer**:
- Free parking
- 15% annual bonus
- 25 days annual leave plus bank holidays
- 3 days working from home
- Redditch
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