Office Administrator

**Are you ready to help revolutionise the road haulage market? The future of the road haulage market is digital, and that future is here with HaulageHub. This is an opportunity to work with an incredible team and to help positively transform the road haulage industry.**

**HaulageHub **is a digital freight marketplace headquartered at Daresbury, Sci-Tech Park, Cheshire. HaulageHub has been in development for over 2 years and has received multi-million-pound funding with the aim of becoming the leading digital freight platform provider.

Our state-of-the-art platform is designed at removing the huge amounts of waste within the transport industry. Our systems use advanced artificial intelligence to match haulier capabilities with shipper needs in an economic and environmentally beneficial way, creating more profit for our hauliers whilst helping reduce CO2 in the UK. 5% of all our profits go to WWF and their work on reducing CO2.

We are looking for a full time **Office Administrator** based in our new state of the art office in Daresbury.

The Office Administrator will be responsible for undertaking first line enquiries via message and telephone, collaborating with our hauliers to recover, analyse and provide Proof of Delivery (POD) documentation, in a timely manner, to our customers and also chasing for information such as expected time of arrival.

As a young company there is plenty of opportunity for career progression where new ideas and improvements are actively encouraged and rewarded.

**Key Responsibilities**:

- Addressing first-line enquiries via phone and messages.
- Collaborating with hauliers to obtain, scrutinize, and forward Proof of Delivery (POD) documents promptly to our clientele.
- Answering telephones.
- Pursuing hauliers for outstanding PODs & ETAs.
- Managing inquiries and demands from both in-house teams and external partners about transport POD scheduling, availability, and status.
- Credit control: Liaising with shippers over payments.

**Key Qualifications, Skills and Experience**:

- Keen attention to detail.
- Outstanding interpersonal and communication skills.

**Core Working Hours**:
Monday to Thursday: 09:00 - 17:00 Friday: 09:00 - 13:00 (**Friday afternoon off**)

**Location**:
Office based in Daresbury, Cheshire.

**Compensation**:
Base Salary: £22,000.

**Additional Perks**:

- Complimentary on-site gym membership.
- Pension scheme.
- On-site parking.
- Access to café and restaurant.

**Employment Type**:
Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Transport links
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Daresbury: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: Hybrid remote in Daresbury