Customer Services

5 months ago


Widnes, United Kingdom Proactive Despatch Full time

**Do you want to join our award-winning team?**

Due to our continued growth we have an opportunity for someone to join our Customer Service Team.

**Our Company**:
We are a multi award winning courier company renowned for excellence and outstanding customer service,

We are one of the North West’s most reputable exponents of urgent same-day delivery.

We have a highly rewarding environment, a culture of excellence and are firm believers in empowering our team.

One of our company core values is to help develop our team members professionally and personally.

**The Role**:
As one of our Customer Service Advisors you will be at the front line of our business, solving our customers logístical challenges and ensuring that thanks to the service they receive, they come back time and time again, becoming raving fans of our business.

You will need to have the ability to balance working at pace whilst at the same time giving our customers as much of our time as they need.

We also would need the successful applicant to be comfortable talking to people at all levels.

**Requirements**:
Key attributes for the Customer Service Advisor include:
Previous experience working in a logistics or customer service environment preferable, but more important is a hard work ethic and enthusiasm.

Someone who can build rapport and develop great relationships.

Someone with a passion for providing high levels of customer service

Meticulous attention to detail with strong word and excel experience.

Somebody who wants to work for a company that cares about the personal and professional growth of it’s team members.

Someone who wants to build a career with purpose helping us improve the service standards of our industry

Full driving licence required

**Benefits**:
Company pension
- **Schedule**:_

**Monday to Friday**

**12.00pm - 9.00pm**

**Weekend availability**

Supplemental pay types:
Bonus scheme

Yearly bonus

Ability to commute.

Widnes, WA8 8UD: reliably commute

**Education**:
GCSE or equivalent (preferred)

**Experience**:
customer service: 1 year (required)

**Work Location**: In person

Pay: £29,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Widnes, WA8 8UD: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person



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