Documentation Author

Documentation Author

£30k - £35k per annum

Monday - Friday / General Office Hours

Rhyl

Our client based in the Rhyl area is currently looking for a Documentation Author to join their team on a permanent basis. The Documentation Author role will form part of the Group Product development team, and aid with supporting the team throughout the processes of developing both new and existing product throughout the business. This role will be responsible for ensuring the documentation for the launch of new products is completed, as well as being a link between the technical department and production and commercial teams.

**Performance Objectives**
- Provide information and management support to key project stakeholders.
- Audit Product documentation and report against relevant standards for compliance - highlight non-conformities.
- Create & Update Product User Manuals, Service Manuals & Work Instructions.
- Update Product documentation in line with regulatory updates, regional updates & General improvements.
- Create Meeting Minutes and issue.
- Existing Product change (ECR) administrative work and communications.
- Manage & Improve New Product Launch release documentation and communications
- Collate information & update areas of PIMs (Product Technical Information) database.
- General office support, additional point of contact for QA, Regulatory & commercial requests.

**Person Specification**
- Impeccable attention for detail and forward-thinking.
- Able to thrive in a dynamic and fast-paced environment.
- Proactive, with good problem-solving skills, able to make decisions independently.
- Exceptional customer service - both internally & externally.
- Team player but able to work independently.
- Flexible approach to work and working hours.
- Excellent written and verbal skills.
- Microsoft Office skills and experience - specifically Word, Excel, PowerPoint and Outlook (Essential)
- Adobe Photoshop & Illustrator experience (preferred)
- Technical work experience.
- Ability to create effective relationships with the project team, supply chain partners and customers under time pressure to help support the delivery of business and project goals.
- Results driven and can work equally as well in a team or on their own.

**_Please note_**: