Experienced Hotel Reception Supervisor

4 weeks ago


Chelsea, United Kingdom Neway International Full time

We are looking for a full-time reception supervisor to work in one of our hotels in Chelsea, near Fulham Broadway station.

This is a temp to perm position.

Day shift.

**Duties and responsibilities;**
- Administrative tasks: Record-keeping, filing, and managing guest accounts
- Making reservations: Overseeing the hotel's reservations, making sure customers can easily make reservations, and intervening if there are any issues or complaints with the booking systems
- Communication: Communicating clearly and concisely with guests and staff, and handling difficult customer service situations
- Customer service attitude: Resolving customer complaints and issues
- Maintaining an orderly front desk: Greeting guests, assigning rooms and providing keys, managing guest accounts, collecting payments, resolving conflicts for guests, and delegating guest service tasks to the hotel staff
- Ensuring timely and accurate customer service: Providing information about rooms, rates, and amenities
- Handling customer complaints: Training all guest services staff on effective ways to handle complaints, which involve listening and conflict-resolution skills
- Managing guest bookings and reservations: Coordinating with other hotel departments to fulfil guest needs and requests, managing reservations, cancellations, and room assignments, answering and forwarding phone calls, and processing payments
- All applicants must be eligible to live and work in the UK.

Neway International Ltd is acting as an employment business.

Our Privacy Policy can be viewed on our website.

Pay: From £14.00 per hour

Flexible Language Requirement:

- English not required

Schedule:

- Day shift

Work Location: In person

Reference ID: HRec/L



  • Chelsea, United Kingdom Neway International Full time

    YOU MUST HAVE RECEPTION EXPERIENCE IN A HOTEL TO APPLY FOR THIS POSITION! We are looking for a full-time receptionist to work in one of our hotels in Chelsea, near Fulham Broadway station. This is a temp to perm position. Day shift. Pay rate-£14.75 per hour holidays inclusive **Hotel Receptionist duties and responsibilities;** - Welcoming guests and...


  • Chelsea, United Kingdom Neway International Full time

    We are looking for a full-time sales coordinator to work in one of our hotels in Chelsea, near Fulham Broadway station. This is a temp to perm position. Day shift. **Duties and responsibilities;** - Plan meetings and events, group dinners. - Manage billing and payments. - Chase sales leads. - Contract bookings and assist sales team in the execution of...

  • Reception Teacher

    1 month ago


    Chelsea, United Kingdom Opogo Ltd Full time

    A well-established primary school located in Kensington and Chelsea is looking for a Reception Teacher to start after the Easter Holidays An energetic, creative, and experienced primary teacher is required to teach a Reception class starting in April 2023. The Head is looking for someone who brings enthusiasm and commitment to the role. Reception training...


  • Chelsea, United Kingdom Caroline Baker Family Office Full time

    _**Job Title: Housekeeping Supervisor**_ - **Location: Central London**_ - **Employment type: Permanent, Full Time**_ **Driving is required**. **Responsibilities**: - _Client Interaction_: Develop and maintain a professional relationship with the client. - _Staff Management:_ Create rotas and organise shifts for household staff. - _Staff Training:_...


  • Chelsea, United Kingdom Neway International Full time

    Are you an experienced hotel professional looking for a night shift role in the prestigious Chelsea area of London? Look no further! We are currently seeking a dedicated Receptionist to join our team on a full-time basis. Job Details: Position: Night Hotel Receptionist Location: London, Chelsea Area Hours: Night shifts, lone working...


  • Chelsea, United Kingdom Holland Park Staffing Full time

    Hi We are looking for an experienced housekeeper from a 5 - hotel background. This is a great opportunity for a housekeeper looking to get into the private household industry You will need to be fluent in English and eager to learn and expand on your skills Please do get in touch if you think this could be the job for you. Many thanks **Salary**:...


  • Kensington And Chelsea, United Kingdom Heeton UK Full time

    Hilton is the world's most recognised hospitality brand and the largest upscale hotel operator in Greater London. We have a fantastic opportunity for a Breakfast Supervisor to join our team at the Doubletree by Hilton London Kensington, a prestigious 4-star property in bustling Kensington. Great hotel stay memories come from many places click apply for...


  • Kensington And Chelsea, United Kingdom Heeton UK Full time

    Hilton is the world's most recognised hospitality brand and the largest upscale hotel operator in Greater London. We have a fantastic opportunity for a Breakfast Supervisor to join our team at the Doubletree by Hilton London Kensington, a prestigious 4-star property in bustling Kensington. Great hotel stay memories come from many places click apply for...

  • Financial Controller

    4 hours ago


    Chelsea, United Kingdom RK Accountancy, Finance and Business Support Full time

    We are currently assisting a well-known hotel based in Central London with the recruitment for a Financial Controller to join their 197 bedroomed hotel and health club.As the Financial Controller, you will be overseeing the Hotel Controller and the AccountsAssistant and taking full responsibility for the financial control functions of the hotel and health...

  • Day Concierge

    4 weeks ago


    Chelsea, United Kingdom Claibon Recruitment Full time

    Day Concierge7am to 7pm 4 on 4 off rotaChelsea SW3£29,250Exceptional and experienced Concierge with a strong proven track record is required to join a team at a superb residential development situated in Chelsea. Must have good organisational skills, excellent communication skills and customer service skills, a good understanding of Health and Safety at...

  • Day Concierge

    2 days ago


    Chelsea, United Kingdom Claibon Recruitment Full time

    Day Concierge7am to 7pm 4 on 4 off rotaChelsea SW3£29,250Exceptional and experienced Concierge with a strong proven track record is required to join a team at a superb residential development situated in Chelsea. Must have good organisational skills, excellent communication skills and customer service skills, a good understanding of Health and Safety at...

  • Safety Officer

    4 weeks ago


    Chelsea, United Kingdom Reed Hospitality Full time

    My client an established royal hospital are seeking an experienced Security & Safety Officer to join the expanding Estates and Facilities team at their Chelsea-based site. The Safety & Security supervisors will be part of the Estates and Facilities department and will report directly to the Senior Estates and Facilities Manager (SEFM). They will provide a...

  • Site Supervisor

    1 month ago


    Chelsea, United Kingdom Hunter Mason Full time

    **Job Title: Site Supervisor - Refurbishment** **Location**: Chelsea, London **Salary**: £50,000 - £70,000 per annum (dependent on experience) Are you an experienced Site Supervisor with a passion for residential construction? Do you thrive in a dynamic environment where attention to detail and leadership skills are paramount? If so, my client has an...

  • Receptionist

    5 hours ago


    Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    The Facilities Department at The Royal Marsden is looking for a full-time Front of House Receptionist to greet customers at our Chelsea site. You will be required to demonstrate tact and diplomacy when dealing with patient and staff related issues. You would need to be flexible as there may be occasions when you are required to work additional hours...

  • Ppa Teacher

    1 month ago


    Chelsea, United Kingdom ASQ Education Full time

    As an enthusiastic and creative teacher, this role spanning reception to Year 6 in a fantastic school in the London Borough Kensington & Chelsea starting after Easter or sooner. **The role** You must be flexible, adaptable and enjoy the element of working with a range of different age groups. You must also have a particular strength in literacy and...


  • Kensington and Chelsea, United Kingdom Abbatt Property Services Full time

    **Day Concierge - Permanent - Kensington** **Salary**:£26,500 per annum **Location**:Kensington, London **Hours**:7am to 7pm on a 5/2 rota Week One: Monday, Tuesday, Wednesday, Thursday, Friday and Saturday. Week two: Wednesday and Thursday (averaging 42 hours per 2 weeks). **Description**: A Day Concierge is required to work within a prestigious...


  • Kensington and Chelsea, United Kingdom Abbatt Property Services Full time

    **Day Concierge - Permanent - Kensington** **Salary**:£26,500 per annum **Location**:Kensington, London **Hours**:7am to 7pm on a 5/2 rota Week One: Monday, Tuesday, Wednesday, Thursday, Friday and Saturday. Week two: Wednesday and Thursday (averaging 42 hours per week). **Description**: A Day Concierge is required to work within a prestigious...


  • Kensington and Chelsea, United Kingdom Abbatt Property Services Full time

    **Day Concierge - Permanent - Kensington** **Salary**:£26,500 per annum **Location**:Kensington, London **Hours**:7am to 7pm on a 5/2 rota Week One: Monday, Tuesday, Wednesday, Thursday, Friday and Saturday. Week two: Wednesday and Thursday (averaging 42 hours per week). **Description**: A Day Concierge is required to work within a prestigious...


  • Kensington And Chelsea, United Kingdom The Other House Full time

    The Other House creates a groundbreaking new sector in the hospitality space: A Residents Club. Each Residents Club blurs the lines between hotels, serviced apartments, and private rentals. It provides residents with a sense of home with beautifully designed club flats, access to hotel-style services and a members club for as long as they are in town -...


  • Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    The Royal Marsden Hospital is Europe’s largest Oncology centre with sites in Chelsea and Sutton. The Nuclear Medicine and PET/CT department of the Royal Marsden Trust site is an energetic and busy environment. We are looking for a capable and well organised Admin Supervisor to join our friendly and dynamic team. The person will work with a team of Nuclear...