Receptionist

Are you a friendly and organized individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you to join our team as a **Dental Receptionist**

**The Practice**

**Donaghadee Dental Centre **is a 3-surgery practice, providing mixed **NHS and Private** treatments, situated in the heart of Donaghadee, close by to the local shops, cafes and transport links. We pride ourselves on delivering exceptional dental care while fostering a warm and welcoming atmosphere for our patients. As a vital member of our team, you'll play a key role in ensuring our patients receive the highest standard of care and support throughout their dental journey.

**The Opportunity**

**Responsibilities include**:

- Greet patients with a warm and friendly demeanour, making them feel welcome and at ease
- Manage the front desk, including answering phone calls, scheduling appointments, and handling patient inquiries
- Maintain accurate patient records and ensure confidentiality at all times
- Collaborate closely with our dental team to coordinate patient appointments and optimize office efficiency
- Provide administrative support, including managing patient files, ordering supplies, and other general office duties as needed
- Follow treatment plans for private Dentists
- Make appropriate private treatment bookings
- Offer finance options to patients
- Work with private Dentists to promote treatments
- Work with our Digital Marketing team to promote the practice

**Requirements and skills**:

- Previous experience in a customer service or administrative role, preferably in a healthcare or dental setting
- Excellent communication and interpersonal skills, with a genuine passion for helping others
- Strong organisational abilities and attention to detail
- The ability to multitask and thrive in a fast-paced environment.
- Have a positive attitude and a willingness to go above and beyond to meet the needs of our patients and team.

**What can we offer you?**

As our **Receptionist**, we can provide you with a structured career pathway with training and development. Benefits include:

- A competitive starting salary (dependent upon experience)
- The opportunity to take on enhanced duties within the practice
- Incentives on the sale of Private Treatment
- Modern computerised surgeries
- Help us, help you Employees can take advantage of our referral scheme
- Annual appraisals

**How to apply