Day Concierge/receptionist

1 month ago

Bolton, United Kingdom Adullam Homes Full time

Adullam has opportunities available to be part of our services in **Bolton**.

**Our offer to you**

We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth.

This role is salaried at £23,400 per annum dependent on experience and skill set evidenced at interview.

In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace.
- 25 days annual leave - increasing to 30 days with service, plus Bank Holidays
- Two extra days leave for no unplanned absences each calendar year.
- Anniversary Payment of £500 upon being with us for a year
- Westfield Health Plan
- Westfield Rewards / Discounts
- Pension Plan
- Death in Service benefit
- Multidimensional wellbeing programmes and family friendly policies for staff

**About us**

Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households.

Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos.

We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

**About the role**

The post holder will provide a reception service to keep the building safe and secure. They will also be a point of contact for service users who may require assistance. The post holder will be responsible for project standards, repairs monitoring and other administrative duties relevant to the role. They will be expected to deal with crisis situations and ensure a good standard of professional service is given and will be required to work within the Association’s Policies and Procedures.

You will be expected to ensure effective working relationships with colleagues and contribute to the maintenance and development of the Associations values, culture and ethos.

**About you**

We are looking for a day concierge/receptionist:

- An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages,
- Record keeping skills,
- An organised person who can multitask,
- Ability to identify and report repairs,
- Effective communication, both verbally and in writing,
- Ability to respond appropriately to challenging behaviour,
- An ability to demonstrate our values and behaviours and work within our Christian ethos.

Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better.

**The closing date is 9am, Wednesday 29**th** May 2024.**

**We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities.** **We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

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