Customer Service Agent

7 months ago


Bognor Regis, United Kingdom Halo ARC Full time

Job Advert

**Customer Service Agent**

**Hours available**:
**Part time**

**42 hours per week** - 9am - 5pm Monday to Friday and 1 in 2 Saturday mornings £26,500 with an increase **up to £30,500** on completion of probation

**47 hours per week** - 8am - 5pm Monday to Friday and 1 in 2 Saturday mornings, £30,000 with an increase **up to £34,000 **on completion of probation

**Location: Halo Bognor (HQ)**

Halo is the industry leading UK-based accident repair group, with 31** established accident repair centres **across the UK and we are** still growing**

Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in Europe, this partnership provides Halo with an **unrivalled** platform and the resource for **excellent training**, **development** and **employee packages**

We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and **we want you to be a part of it**

**The role will include, but is not limited to**:

- Accurately input data onto Halo’s internal systems
- Manage booking volumes to support all sites throughout the business.

Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a people thinking business, we know that it’s our teams and centres that provide extraordinary results. Therefore, you can expect an excellent package and environment.
- Competitive salary of up to £30,000 per annum
- Employee assistance programme for you and your family
- Health and wellbeing apps
- Cycle scheme
- Gym discounts
- Retail and restaurant discount and cashback
- Life Insurance
- virtualGP
- Enhanced family friendly pay such as maternity and paternity
- Free fruit and pizza
- Refer a friend bonus incentive
- Employee recognition rewards
- Team Event Budget (do something fun together)
- Discounted LV insurance
- Get appreciated for your time with paid breaks
- 25 days holiday plus public holidays
- We invest in YOU with opportunities for career progression
- Pension contributions
- Work within a modern and clean working environment
- And we are always open to hearing what our people want


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