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Credit Control Assistant

4 months ago

Lancaster, United Kingdom University of Cumbria Full time

**Finance and Planning**:
**Location**:

- Lancaster**Starting Salary**:

- £22,197 with incremental progression to £24,144**Post Type**:

- Full Time**Contract Type**:

- Permanent**Release Date**:

- Thursday 11 May 2023**Closing Date**:

- 23.59 hours BST on Thursday 25 May 2023**Interview Date**:

- Friday 02 June 2023**Reference**:

- XX094623-R**Are you an experienced credit controller looking for your next step?**

The Income and Fees Team is seeking a **Credit Control Assistant** to work in a busy department collecting payments from large volumes of student, commercial and domestic accounts.

You must have prior experience in credit control, and experience in the Education sector is desirable. We are looking for someone with strong IT skills and abilities, who is proficient with numbers and willing to work flexibly to support the team.

With excellent communication skills, you will be able to build rapport with customers while answering queries, processing payments, explaining terms of credit and negotiating payment plans. You must be able to confidently navigate through difficult conversations and complex queries; remain calm when dealing with challenging situations and be firm and fair when negotiating.

Due to the nature of the software in use and staff support required, the role is based on-site with limited ability to work from home under normal circumstances.

We offer a comprehensive set of staff benefits which includes a **competitive salary**, **35 hour working week**, **33 days holiday plus bank holidays**, excellent **pension scheme** with **8% employer contribution **and **corporate discounts** to name a few. For more information please click HERE