Legal Receptionist

An opportunity has arisen for a Receptionist and Call Handler to join our award winning law firm rooted in the southwest community. As part of our knowledgeable, and welcoming Reception and Call Handling team it will be up to you to ensure that visitors and incoming callers receive excellent service from their very first contact be that in person or on the phone. Warmly and professionally directing them to the person best placed to advise them.

**What you will do**:

- Warmly welcome all visitors to the office and ensure their comfort throughout
- Ensure client spaces are always presented in line with our high standards
- Promptly and professionally answer and route all callers coming through to the business via Microsoft Teams Centralised Telephony
- Provide occasional absence cover for our Launceston office reception

**Experience and Skills you need**:

- Excellent telephone manner and verbal communication skills
- Experience of working in a front of house / client service environment beneficial
- Strong team working skills
- Flexibility and dependability
- Conscientious, approachable and enthusiastic

**You will love this role if**:

- You enjoy talking to and helping people
- You take care about personal and office presentation

**You will be a success if**:

- Have excellent client service skills
- You can quickly and effectively convey information to colleagues
- You care about the legal solutions we provide our clients

Full systems and business training will be provided as part of our extensive onboarding and induction process.***

**About us**

We have been around for ages - since 1747 to be precise. We have been advising businesses, families and individuals in the South West on the issues that shape their lives and futures for more than 275 years. Our firm, our team and our way of doing business is rooted in the communities and economy of Cornwall and Devon, and it shows in the way we work with our clients.

Coodes has established a reputation as a firm that values and respects its people and supports them in developing rewarding, long-term careers. Our values of professionalism, integrity, teamwork, fairness, enterprise and excellence underpin everything that we do. They embody how we work and grow together, how we tackle challenges, adapt to change and embrace new opportunities. Our positive culture with clear and shared values was recognised in April 2021 when we attained Investors in People Silver.

Whatever the role and location, joining Coodes means working alongside colleagues who are recognised experts in their fields and who deliver the very highest standards of excellence in legal practice and client service.

**Additional benefits include**
- Group pension plan
- Medical cash plan
- Life assurance
- Holiday trading
- Private medical insurance options
- Cycle to work
- Discounted shopping platform

**Location**

Holsworthy with the ability to travel to Coodes Launceston office reception on occasion as required. Travel expenses are paid.

**Hours**

This is a full time onsite position. 35 hours a week Monday to Friday 9am to 5pm.