Credit Controller

3 days ago


Wolverhampton, United Kingdom Eurofins UK Food Testing Full time

Company Description
**Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.**

**In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 58,000 staff across a network of more than 1000 independent companies in over 54 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.**

**In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.**

**Job Description**:
**Please note this is a full time position working 37.5 hours per week, Monday to Friday, 7.5 hours per day between the hours of 08:00 - 17:00. This is a hybrid role working remotely from home, with periodic attendance at our Wolverhampton office as and when required.**
- Generation of invoices and credit notes in accordance with invoicing routines (weekly / monthly etc.), seeking additional approvals as required
- Management of pro-forma invoices
- Processing invoices on to customer portals (e.g. Tungsten)
- Processing and administration of credit card payments
- Chasing and escalation of customer queries within the business to ensure agreed resolutions are actioned
- Working with the Customer Services Team to resolve invoice queries (inter department liaison)
- Overseeing the dunning (automated collection) letter process, ensuring relevant customers receive the appropriate letters
- Working with the Accounts Receivable Team in the (overseas) Shared Service Centre to ensure cash is allocated correctly and promptly
- Bad debt management
- Putting into action the local ‘on-stop’ process
- Reviewing uninvoiced revenue, for the site / Business Units, thus ensuring prompt billing
- Supporting the Commercial team
- Providing updates to the business on collection activities; routine meetings and written updates as required
- Providing cover for other members of the team as necessary

**Qualifications**:
**Experience required: -**
- A minimum of 5 years’ extensive administration experience

**Essential skills required are: -**
- Excellent IT skills are required; this is a fast paced role where you will need to use multiple IT systems at the same time
- Excellent working knowledge of Microsoft Office; specifically, Excel and Outlook
- Experience of using Cloud based systems and database software
- Efficient time management skills and employing initiative are essential, to appropriately prioritise a multi-site/multi-customer role
- Strong attention to detail and accuracy
- Experience of working remotely, as part of a business focused team
- Effective written and verbal communication skills to all levels of an organisation (both internal and external)

**Preferred skills are: -**
- Customer invoicing experience
- Credit control experience

Additional Information
**Benefits**

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.
- As a Eurofins employee you will benefit from:

- Holiday Purchase Scheme
- Life Assurance (4 times annual salary)
- Company Pension Plan
- Employee Assistance Programme - 24/7 confidential support.
- Free car parking
- Worldwide career opportunities
- Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday - there’s something to suit everyone’s lifestyle.

**What Happens Next**

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team to give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key sk


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