Rio/ict Trainer

Currently there is an exciting opportunity within the NELFT Healthcare Informatics Team for an ICT Trainer on a fix term role/secondment ending 31st March 2025. The post is based in Kent with the expectation to cover other NELFT sites including in London.

This role is part of the Informatics Training Team. Reporting to the Transformation Leads and working within a team of Systems and IT trainers, the post holder will be responsible for the identification and analysis of training needs and the development of associated support materials to deliver high quality training courses which meet the requirements of the Organisation and its stakeholders. Training programmes will focus on improving the use of information technology by all disciplines of staff, and enable healthcare professionals to access, interpret and make better use of available information resources.

Here at NELFT, embracing a Just and Compassionate Culture is our commitment to our colleagues and to our patients that we will support and promote a culture based on fairness, respect, honesty, and trust, ensuring that we have consistent leadership behaviours and styles across the Trust. Our vision is to create an engaging place to work in partnership, where we value diverse perspectives and work in an environment in which you feel valued, supported, understood, and developed. Our professional relationships are built on a foundation of mutual respect, trust and honesty. We are committed to welcoming and making everyone feel valued here at NELFT.

We embrace continuous learning to improve patient outcomes and we provide outstanding professional development opportunities for our workforce. If you want to grow and progress your career with an organisation that values it’s people, take the first step on an exciting career journey and join us today.

Please see the attached job description and person specification for further details on the vacancy.

Probationary Period

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

**Key Responsibilities**:

- Provide a flexible and comprehensive range of IT training programmes, produce lesson plans and conduct remote and face-to-face, individual and group training sessions for a variety of different clinical and non-clinical groups across NELFT, tailored to meet the differing requirements of end-users.
- Support and deliver EPR and Agile Training through the Trust Induction
- Support the Trust Induction, delivering EPR System Training.
- Provide on-going support and assistance to staff, utilising clinical & IT systems, via various training delivery methods; e.g. "Floor Walking”, structured training, webinars, drop-in sessions and one-to-one coaching.
- Suggest configuration options for the deployed systems, configure and administer the supported clinical systems in line with customer requests and local
- Create robust systems to effectively co-ordinate, plan and prepare training venues, facilities and materials prior to
- Maintain accurate training records to assist in the planning of training programmes across NELFT; assist in the collection of training statistics and provide reports as
- Develop, prepare, review and continuously update training and support documentation for accredited and non-accredited training programmes to a high quality
- Develop new training packages, as and when the Trust procures new systems or makes significant changes to existing
- Support the development of E-Learning modules and create e-Learning support
- Influence training approaches, structure and formats for all IT software ensuring compliance with NHS guidelines across the whole of the
- Ensure that IT training is appropriate to support the dynamic requirements of the IM&T strategy and
- Collate learner feedback on the training delivered and act on recommendations, if
- Deal with statistical/analytical queries, assessing whether analyses are robust g. investigating data anomalies identified during analyses, instigating corrective action as required.
- Act as the main interface between the business and the Transformation Team. Serve as a point of escalation for the business
- Develop good working