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Support Worker

7 months ago

Worthing, United Kingdom Recovery Lighthouse Full time

**Support Worker (Recovery)**

**Recovery Lighthouse, Worthing**

**£10.50 - £11 per hour**

**49 hours per week**

If you’re a solution focused, compassionate Support Worker, we are interested in speaking with you Come and join our amazing recovery team today.

**The benefits of being a Support Worker at UKAT**:

- Employee of the month scheme - delegating up to £100 per month
- Blue Light Card - thousands of discounts at your favourite retailers
- Wellness programme with BUPA
- Free Training and development opportunities
- 28 Days Holiday rising to 33 Days after 5 continuous years of service
- Company pension scheme
- Free On-site parking
- Employee appreciation days (the chance to win prizes and win outstanding contribution awards)

In this exciting role, you’ll be ensuring a high-quality support programme to substance misusing clients’ and families. We’re looking for someone to join our team at **Recovery Lighthouse** in **Worthing.**

**UKAT’s vision**:
Anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.

**UKAT’s mission**:
We provide high quality, person centred, safe and effective treatment. We continually strive to improve and promote a culture of excellence.

**UKAT’s values**:

- We act with integrity and show respect
- We are passionate about the company, our service and our clients
- We have the humility and hunger to learn
- We’re all accountable
- We love success
- We strive for simplicity
- We strive for excellence

**Main duties of the Support Worker**:

- Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
- Assist the Therapists to carry out risk management plans and reviews.
- Ensure clients observe the programme’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.
- Oversee and or conduct effective intakes, assessments and discharges.
- Maintain accurate client records and databases.
- Assist in the transfer of individuals between agencies and services.
- Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
- Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
- Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
- Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).

**Desirable criteria**:

- NVQ Level 3 qualification in Health and Social Care or equivalent.
- Good organisational skills and time management skills.
- Good verbal and written communication skills at all levels.
- Ability to work on own initiative and as part of a team.
- Competent within the demands of the role in Word, Outlook and Excel.
- Strong active listening skills
- Ability to undertake lone-working safely and effectively.
- Ability to negotiate and influence effectively in terms of professional boundaries.
- Ability to develop and review risk management plans.
- Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
- Capacity to handle intensive and pressurised situations.
- Strong customer service skills.

**What can I expect from the recruitment process?**
- You will be invited for either a face to face or virtual interview following a successful phone call.
- After your interview, we will confirm if you have been successful within 5 working days.

**Job Types**: Full-time, Permanent

**Salary**: £10.50-£11.00 per hour

**Benefits**:

- Free parking
- Health & wellbeing programme
- On-site parking
- Transport links

Day range:

- Monday to Friday

Physical setting:

- Residential home

Shift:

- Day shift
- Night shift

Ability to commute/relocate:

- Worthing: reliably commute or plan to relocate before starting work (required)

Work Location: In person