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Administrator

5 months ago

Ferndown, United Kingdom McCarthy Stone Full time

McCarthy Stone are seeking an organised, proactive, and service focused **Administrator** to play a vital role in our **Cherrett Court** development at **Ferndown Dorset** to help to enrich the lives of our homeowners

**Salary: £10.42** per hour

**Hours: 12.5 per week**

McCarthy Stone have a wealth of support and benefits for their staff. These include:

- Life assurance
- Company pension
- Annual bonus (linked to personal and estate objectives)
- Opportunities to stay in our guest suites across all our developments UK wide
- Discounts on apartment purchases for employees and immediate family
- Training and support with professional qualifications
- 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

**Administrator** **Responsibilities**:

- Welcoming visitors to the Estate office, ensuring the very best service is provided to colleagues, residents, residents’ families, and other visitors.
- Managing incoming calls and enquiries.
- Producing letters and other correspondence, where accuracy is key.
- Managing lunch bookings and ensuring these are passed to the Catering Manager.
- Arranging Domestic Assistance Rota in conjunction with Registered Estates Manager.
- Co-ordinate and distribute our newsletter on a monthly basis and update the bulletin board.
- Organising bookings of the Guest Suite and ensuring it is made ready for the next guests.
- Providing administration support to the Estates Manager.

**Administrator Skills and Experience**:

- A caring, friendly, personality who wants to make a difference for our residents.
- Previous experience in an administrative role or supporting customer service is desirable, but not essential. Full training will be provided including induction and ongoing support.
- Ability to be considerate, patient, and professional, especially when in a busy office.
- Clear and confident communication skills and experience of using Microsoft Office.
- Hardworking diligent nature and a good timekeeper.

**Why join?** McCarthy Stone has been officially recognised as a great place to work This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.