Clinic and Theatre Assistant

3 weeks ago

Birmingham, United Kingdom Newmedica Full time

**Clinic and Theatre Assistant**

**Who are we?**

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work*. This is a global benchmark that recognises employers who create an outstanding employee experience.

**Role Overview**

Clinic and Theatre Assistants hold significant contribution to the successful operation of the clinic. They are responsible for performing clinical tests and supporting the clinical assessment of each patient and for ensuring that all patients understand their treatment. The Clinic and Theatre Assistant will conduct pre-assessment clinics and be able to assist in Theatre admissions and discharge, where required. They are also responsible for supporting the smooth and efficient running of the practice, retrieving patient notes, recording and filing clinical outcomes and utilising Newmedica’s electronic patient records.

Combining a friendly and accessible personal manner with advanced clinical testing skills, they pride themselves in delivering a great patient experience and their ability to work within small teams to maintain and enhance processes to maximise quality and efficiency. It is expected that the company’s growth plans will provide ongoing challenges for the post-holders as well as appropriate career development opportunities.

**What skills and experience do I need?**

We’ll provide training so experience isn’t always needed, but the following things will be
advantageous:

- A passion for healthcare and supporting patients.
- Previous experience of working with patients or in a customer facing role essential
- An excellent grasp of the English language, both verbally and in written format.
- Proven administrative skills and the enjoyment of the routine and rhythm of a process driven and regulated environment.
- A competent user of computer systems and programs.
- Committed to deliver consistently high standards of care to patients.
- A good team player - happy to jump in and support others when required.
- The desire for, and commitment to, continuous professional development. Previous experience in a healthcare or surgical environment or dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic tests advantageous.

**Experience and knowledge**
- Knowledge of clinical practice and demonstrable knowledge of developments in Optometry required.
- Experience of and commitment to medical audit.
- Comfortable with Microsoft Office products and using computerised systems for data input/output and review.

**Skills & personal attributes**
- Enjoys the routine and rhythm of a process driven environment.
- Ability to work in different theatre environments adapting to different surgeons
- Able to balance working independently with appropriate escalation and delegation.
- Committed to deliver consistently high standards of care to patients.
- Seeks continuous professional development.
- Self-motivated to provide an excellent level of communication and individual care for patients.
- Comfortable making a significant contribution, including teaching and training, in a small multi-disciplinary team.

**What we're offering**
- A salary of £23,795 per annum for a 40-hour contract
- 25 days annual leave plus bank holidays
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses, a free

24/7 well-being/counselling/advice service and a retail/technology discount scheme.
- An environment where your learning and development is supported through a range of

various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of

our patients
- A bright, spacious and modern working environment, built to the highest standards

If you would like an informal chat about the opportunity or to request a job description,

Applicants must have the right to work in the UK and a Disclosure and Barring Service

At Newmedica, we actively promote diversity and equal opportunities, and we are
committed to this in both the running of our services and how we recruit our staff. We
regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of
gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin

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