Lead Administrator

6 months ago


StokeonTrent, United Kingdom We Are With You Full time

Our Stoke Community Drug and Alcohol service are looking for a Lead Administrator to join them in supporting the delivery of high quality recovery care to a diverse client group. If you are an enthusiastic and creative individual and are passionate about changing people’s lives for the better, we’d love to hear from you.

As Lead Administrator you will manage and develop the administrative team to reach its full potential, ensuring the provision of an effective administration function within the service. You will lead on the implementation and maintenance of the best use of administrative resources to support the service, promoting high quality administrative performance and customer service. You will also support the administrative functions of the service on a daily basis.

You will motivate your team to support delivery of exceptional services to our client group and will have the ability to connect quickly with both staff and service users, treating them respectfully and with dignity. This is a busy team, with multiple priorities ongoing, so it’s important that you are highly organised and able to manage your time effectively.

You and your team will be responsible for delivering against targets, always ensuring the service is complying with all of the necessary requirements that arise from working in a social care setting. There'll be data analysis and administration tasks to deal with too, but that's all part of this busy and varied job that you take in your stride.

We are looking for someone who can evidence strong leadership skills who is able to demonstrate the ability to line manage a small team of service administrators in a busy treatment service.

This is a full time, permanent position with a salary of £23,821 - £28,000 per annum.

**REQUIRED SKILLS**:
To be successful in this role you will have:

- demonstrable experience of leading and influencing a team to deliver an effective service in a results driven environment
- successful track record of delivering training to groups and individuals
- experience of working in an office environment
- strong and demonstrable people management skills
- be able to get on with and communicate effectively to a wide range of people
- be a good team player, able to work collaboratively with everyone
- able to work under pressure, prioritise a busy workload where you will have competing demands on your time
- have a methodical approach and a good eye for detail
- be confident using IT packages, managing databases and using digital media
- have an understanding of workplace health & safety issues
- be able to offer some flexibility with working hours and location from time to time
- evidence of continuous professional development

Above all, we are looking for someone who is passionate about what we do, with an inspiring and engaging approach.

**Diversity Statement**

**ABOUT THE COMPANY**:
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You, we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year.

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

**We Are With You.**

IND LP

**BENEFITS**:

- Competitive salary
- 28 days annual leave, plus bank holidays
- An extra day off for your birthday or a special occasion of your choice
- Enhanced maternity, paternity and adoption leave
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period


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