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Supervisor

4 months ago


South West England, United Kingdom Quest Search and Selection Ltd Full time

Quest Search & Selection is currently recruiting for this international business within the luxury Accessories, Watch, Jewellery sector. This brand is steeped with heritage but still pride themselves on innovation & design in the market today.

As Supervisor, you will provide exceptional levels of customer service to all customers, whilst meeting the store and individual sales KPI targets.

**Key responsibilities as Supervisor**:

- Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other products through training
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every customer
- Provide reliable information to customers in all matters relating to sales and customer service
- Contribute to the store reaching its monthly, quarterly and annual sales targets.

**Key requirements in this Supervisor position**:

- Has at least 1 year + in luxury retail sales
- Preferably from a watch/jewellery, or prestige retail background.
- Must enjoy their working in a consultative sales environment
- Be accommodating to shifts, longer trading hours and staying late for VIP's etc.
- Have experience dealing with international customers.
- Additional language skills such as Mandarin & Arabic are beneficial

**Benefits included**:

- Bonus potential of up to £2,500
- Holidays
- Hybrid working
- Contributory Pension
- Great Head Office environment

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.