Clinical Receptionist

**Job description**

We are an expert team dedicated to ensuring our patients receive the very best treatment and enable them to lead the active lives they deserve.

At Pure Sports Medicine we are driven by the needs and goals of our patients. Every day our team of experts work with people from all backgrounds to make sure they function at their very best, day after day.

As a leader in sports and musculoskeletal medicine, we push ourselves as hard as our patients to ensure we are constantly at the forefront of new developments and deliver optimal patient outcomes.

We’re looking for a Clinical Receptionist to join our busy Raynes Park Clinic on Mondays.

**Receptionist**

**Main Duties and Responsibilities**

The Receptionist will have a passion for maintaining high standards at Pure Sports Medicine. The successful post holder will be responsible for:

- Opening and closing premises (Shift pattern includes early and late).
- Meeting and greeting patients and visitors, routing of patients on arrival
- Answering and directing incoming phone calls
- Managing appointment booking and practitioner diaries
- Dealing with telephone and online enquiries
- Registering of patients, and data entry of patient information
- Handling point of contact payment (invoicing and receipting)
- Processing all insurance company invoicing
- Collect outstanding patient debts
- Management of the waiting room and general clinic environment
- Managing incoming deliveries
- Leaving reception area tidy and ready for an incoming colleague, together with information regarding unresolved or urgent problems
- Attend staff meetings and company events as required
- Any other duties which may be required and agreed with the Organisation.

**Essential skills**
- Excellent written and verbal communication skills
- High level of confidence and able to instill confidence in others
- Professional
- Well presented
- Motivated and focused
- Attention to detail
- Excellent organisational skills
- Good use of initiative
- Ability to establish and maintain a positive working environment
- Work well under pressure
- Excellent interpersonal skills
- Flexible approach to the role
- Excellent time keeping
- IT literate Desirable
- Experience in a hospitality, spa, hotel, and healthcare or leisure reception
- Language skills

Experience: 2 years

**Job Types**: Part time - Mondays only

Schedule: alternating: 07:15 to 16:15 or 11:15 to 20:15

**Salary**: £5,170 per annum

**Job Type**: Part-time

Expected hours: 9 per week

**Benefits**:

- Employee discount
- On-site parking

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 30/04/2024
Reference ID: Clinical Receptionist