Professional Services Consultant

3 weeks ago

Sheffield, United Kingdom Symology Ltd Full time

**The Role**

Symology is looking to add a highly skilled Street Works Consultant to the growing Professional Services team.

As a Professional Services Consultant you will undertake activities such as running workshops, reviewing business processes, capturing requirements, configuring our solution based on gathered requirements, demonstrating your configuration as a proof of concept, support of testing, customer training and post go-live third line support. The consultant should have a firm understanding of general and specific business practices including the ability to identify gaps and issues in processes and systems. They will maintain a detailed knowledge both of our software and the industry requirements in your designated areas of expertise. As well as providing services directly to customers, you will also help define specifications and design solutions for future developments.

Close contact with the sales team including communications for tendering and supporting potential demonstration processes may be required.

The role requires the delivery of consultancy services to our customers, which may be delivered from Symology’s offices but will frequently be carried out on-site at customer offices. There is a regular need for travel which will sometimes include an overnight stay and/or travel in the evenings. A clean driving licence is essential. The position is hybrid, working a minimum of one day based in the office and 4 days working from home per week (after induction).

**The Opportunity**

The Company offers very good working conditions and competitive salaries. Benefits include an excellent pension scheme, a share-based Enterprise Management Incentive scheme and many other advantages resulting from being an Employee-owned Company.

The role is applicable only for a committed individual who is looking for a long-term position.

**Key Responsibilities**
- _**Street Works Product Consultancy**_

Your prime responsibility is to focus on identifying and delivering high quality services. You will run or participate in, key meetings with clients including requirement sessions, system demonstrations, user acceptance testing, and end user training.

You will be a confident communicator who is comfortable dealing with people at all levels of an organisation, and a first-class problem-solver with a professional, pro-active, and customer-focused approach.
- _**Pre-sales and identifying opportunities**_

Although Consultants are not primarily engaged in sales activity, it’s essential that you have commercial sense and sensitivity because the services you deliver are chargeable.
- _**Business Analysis**_

You will collaborate with customers to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes.
- _**Job Scheduling and Task Management**_

Consultants report directly to the Professional Services Manager but are responsible for managing their own time and prioritising their tasks in accordance with the objectives set by the Management, pro-actively highlighting any issues or exceptions as soon as possible.
- _**Solution development**_

Based on your experience, you will be responsible for assisting in the development of both the product and services, shaping the future direction.
- _**Training and associated materials**_

You will be required to conduct key user training to customers in your areas of specialisation at customers’ premises using prepared training materials.
- _**Customer Support**_

**Key Skills**
- Strong IT skills and understanding of the software implementation process
- Great communication skills, able to adjust the style of delivery to varying audiences
- Ability to work on different tasks simultaneously, identifying key priorities
- Strong time management, organisational skills and diligent in preparation
- Excellent interpersonal and presentation skills
- Proven knowledge of analyst frameworks, business processes and business requirements methodologies
- Proven ability to integrate with teams and build relationships with clients
- Strong analytical skills as well as creative problem solving
- Excellent communication and collaboration skills

**The Company**

Symology is a well-established computer software and services company, specialising in the development and supply of Street Works and Highways Asset Management systems to local government and utility services sectors. The Company has an unrivalled reputation for delivery of quality products and services, and a history of approaching forty years of ethical business practices and consistent profitability.

In 2014, the company became employee-owned. The controlling majority shareholder of Symology is a trust in which all employees have an equal share. This means that every employee of the company becomes a co-owner of the company with certain ownership benefits and responsibilities.

The future offers very exciting opportunities, with an ever-changin

  • Professional Services Consultant

    2 weeks ago

    Sheffield, United Kingdom Interface Recruitment UK Full time

    Professional Services / Street Works Consultant – Hybrid (4 Days Home 1 Day Luton/Sheffield/Warrington) REF 394 45,000 + Car Allowance + Shares + Benefits Mon - Fri Business Hours Software Shares - Profit Share - Bonus - £4k Car Allowance Pension This role sits within a well-established computer software company, specialising in the development...

  • Professional Negligence Litigator

    1 month ago

    Sheffield, United Kingdom CRA Consulting Full time

    **Professional Negligence Litigator**: - Location- Sheffield- Discipline: - Legal- Job type: - Permanent- Salary: - £45000.0- Contact name: - Rob Addy- Contact name: - CRA Recruitment- Job ref: - 15159- Published: - about 6 hours ago- Startdate: - 2023-04-03**Professional Negligence Litigator** **Location: Sheffield** **Full Time, Permanent...

  • Professional Negligence Litigator

    1 month ago

    Sheffield, United Kingdom CRA Consulting Full time

    **Professional Negligence Litigator**: - Location- Sheffield- Discipline: - Legal- Job type: - Permanent- Salary: - ££25000 - £42000 per annum- Contact name: - Robert Addy- Job ref: - BBBH15159_1679559718- Published: - about 2 hours agoProfessional Negligence Litigator Location: Sheffield Full Time, Permanent Contract About us: CRA Consulting are a...

  • Management Consultant

    1 month ago

    Sheffield, United Kingdom Interface Recruitment UK Full time

    Account Management Consultant - Sheffield, South Yokshire OR Warrington - £35-40k + Car + Benefits - Established Software House This role sits within a well-established computer software company, specialising in the development and supply of works / maintenance and asset management systems to local government and utility services sectors. The Company has...

  • Senior Risk Consultant

    8 hours ago

    Sheffield, United Kingdom Maxim Recruitment Full time

    A highly reputable claims and disputes consultancy based in Sheffield, Yorkshire is looking to hire a Senior Delay Consultant. The successful candidate will likely be an existing Delay Analyst who has worked for a consultancy providing dispute resolution services. Alternatively, this role would also suit a construction professional from a contracting...

  • Consultant Service Support

    3 days ago

    Sheffield, United Kingdom Wildscapes CIC Full time

    5 hours per week, 1 FTEPermanent subject to business performance We are currently in the process of expanding our Biodiversity Net Gain (BNG) services and this role will therefore be pivotal in this development. BNG services are currently overseen by our BNG Officer, but to support this expansion, we’ve recognised the need to create a dedicated post...

  • IT Professional

    1 month ago

    Sheffield, United Kingdom F.H.P Global Resources Ltd Full time

    **Position Summary** **F.H.P Global Resources Ltd is looking for an IT professional to take the lead with an ongoing IT project. We require someone with a substantial amount of experience and knowledge in the IT industry. Must have a good understanding of servers, how they are used and understand web development/web design etc.** **We have recently worked...

  • Sage 200 Consultant

    1 day ago

    Sheffield, United Kingdom CareerBliss Full time

    Sage 200 Consultant - Sage 200 , SQL ServerThis will be working for a long standing sage business partner who work across retail, wholesale, manufacturing and professional service industries to offer fully integrated and scalable business management software.You will be responsible for providing consulting services and software development experience to...

  • Field Service Engineer

    4 weeks ago

    Sheffield, United Kingdom Professional Technical Ltd Full time

    My client is currently recruiting forklift engineers to join their service team to service, maintain, and repair their customer's material handling equipment in Sheffield. As a Field Service Engineer, you will be a key member of the team, in their ambitions to provide the best possible customer service levels to their current and future customers.Field...

  • Sage 200 Consultant

    3 days ago

    Sheffield, United Kingdom Movement 8 Full time

    Sage 200 Consultant - Sage 200 , SQL Server This will be working for a long standing sage business partner who work across retail, wholesale, manufacturing and professional service industries to offer fully integrated and scalable business management software. You will be responsible for providing consulting services and software development experience to...

  • Sage 200 Consultant

    6 days ago

    Sheffield, United Kingdom Movement 8 Full time

    Sage 200 Consultant - Sage 200 , SQL ServerThis will be working for a long standing sage business partner who work across retail, wholesale, manufacturing and professional service industries to offer fully integrated and scalable business management software.You will be responsible for providing consulting services and software development experience to...

  • Sage 200 Consultant

    4 days ago

    Sheffield, United Kingdom Movement 8 Full time

    Sage 200 Consultant - Sage 200 , SQL ServerThis will be working for a long standing sage business partner who work across retail, wholesale, manufacturing and professional service industries to offer fully integrated and scalable business management software.You will be responsible for providing consulting services and software development experience to...

  • Consultant Dermatologist

    2 weeks ago

    Sheffield, United Kingdom YOUR MEDICAL SERVICES Remote Work Freelance Full time

    Role Overview: Patient Management: Manage a daily case load of 24 patients. Clinical Focus:  Offer Consultations and treatment for General Dermatological conditions. Work Schedule: Part/Full Time Positions are available with flexible days from Monday - Sunday. Key Responsibilities: Provide Diagnostic and Therapeutic care for various Skin...

  • Sage 200 Consultant

    3 days ago

    Sheffield, United Kingdom Movement 8 Full time

    Sage 200 Consultant - Sage 200 , SQL Server This will be working for a long standing sage business partner who work across retail, wholesale, manufacturing and professional service industries to offer fully integrated and scalable business management software. You will be responsible for providing consulting services and software development experience to...

  • Sage 200 Consultant

    3 days ago

    Sheffield, United Kingdom Movement 8 Full time

    Sage 200 Consultant - Sage 200 , SQL Server This will be working for a long standing sage business partner who work across retail, wholesale, manufacturing and professional service industries to offer fully integrated and scalable business management software. You will be responsible for providing consulting services and software development experience to...

  • HR Consultant

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    We are starting a journey of significant organisation and culture change, with new organisational values which will support how we work, what we do and how we organise and deliver our services to our communities.As an HR Consultant in Sheffield City Council, you will be part of an experienced, supportive team, who work together to enable our managers and...

  • Senior BI Consultant Remote

    3 days ago

    Sheffield, United Kingdom Movement 8 Full time

    Sage 200 Consultant - Sage 200 , SQL Server This will be working for a long standing sage business partner who work across retail, wholesale, manufacturing and professional service industries to offer fully integrated and scalable business management software. You will be responsible for providing consulting services and software development experience to...

  • Senior Project Engineer

    1 month ago

    Sheffield, United Kingdom Consortium Professional Recruitment Full time

    Senior Project Engineer Position This is a Fixed-Term Contract (FTC) position running until at least December 24 for a Senior Project Engineer to join a thriving operation and support them in defining and delivering a suite of efficiency and operational excellence (op ex) projects aligned with ongoing investment. As the Senior Project Engineer, you will...

  • Building Services Inspector

    1 week ago

    Sheffield, United Kingdom Monaghans Ltd Full time

    Building Control Inspector Contract: Full time, permanent. 5 hour working week; Monday to Friday Flexible working for all staff, Paid birthday leave, Paid volunteering leave, Life assurance and permanent health insurance, Travel Loans, Cycle to work Scheme, Paid professional subscriptions, Contribution to personal (non-career) learning goals, Local...

  • Building Services Inspector

    1 week ago

    Sheffield, United Kingdom Monaghans Ltd Full time

    Building Control Inspector Contract: Full time, permanent. 5 hour working week; Monday to Friday Flexible working for all staff, Paid birthday leave, Paid volunteering leave, Life assurance and permanent health insurance, Travel Loans, Cycle to work Scheme, Paid professional subscriptions, Contribution to personal (non-career) learning goals, Local...