Regional Trainer

**About the opportunity**:
After the success of our National Ops Meeting, we are pleased to confirm we are looking for our next Regional Trainer to play a pivotal role as a critical member of our regional field team(s).

You will work closely with the Learning and Development Team, Regional People Partners and Retail Excellence Coach to support our retail management teams. Supporting newly appointed/promoted managers, as well as supporting colleagues on internal development programmes, you will play a fundamental role in ensuring store teams are operationally effective and successful in their roles.

You will also support building operational knowledge across the regional team, working alongside Retail Excellence Coaches to upskill managers and provide learning interventions according to the region's needs.

You will manage the training records of the region, driving high levels of compliance and delivery of Learning and Development solutions to the highest standard.

We are committed to supporting our colleagues with their development; therefore, this role offers the option to study for a suitable apprenticeship qualification.

**What you'll be doing...**:
As the Regional Trainer, your responsibilities will be.
- Delivering training, development and coaching activities, meeting individual and/or team development needs with a specific focus on operational training
- Designing and developing training courses and materials to support operational effectiveness using a range of media and platforms
- Providing timely coaching and support colleagues to colleagues on an internal or external development programme
- Working closely with the retail team to implement training plans and to reinforce customer excellence service experience
- Monitoring the effectiveness of training and learner outcomes through evaluation and reporting for all training for the region, including refresher and compliance training and development programmes
- Working in conjunction with Retail Excellence coaches to support development needs identified during OCA
- Coordinating all regional L&D activity (including programmes) such as booking locations/rooms, sending and tracking invitations, driving attendance and evaluation
- Embedding new initiatives and providing a feedback loop for what is landing well and what needs a different approach

**What you'll need...**:
To be successful, you will need to have experience in.
- Working in a retail environment - Store Manager experience would be an advantage
- Delivering workshops or presentations
- Managing programmes and reporting
- Creating solutions to day-to-day operational issues
- Engaging colleagues and driving performance through effective training, development, and coaching
- Being well organised, good at planning own time with the ability to delegate

**What we can offer...**:

- Competitive salary
- Potential to earn bonus
- Free on-site car park
- Onsite coffee lounge
- Discount Card - 10% discount on most purchases in store including PEP&CO
- Family Friendly Benefits
- Loyal Service Awards
- My Staff Shop - exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing - employee assistance programme to support you
- Holiday Allowance - increasing by one day per year (up to 33 days), along with the option to purchase additional holiday (annually)
- Pension
- Birthdays are important, so each year, you can take the day off as an extra day’s holiday

**About us...**:
From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We’re on an exciting journey, and you can be a part of it.

We’re part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you’ll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you’re part of our family, we’ll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.