Client Support Executive

3 weeks ago

Buckingham, United Kingdom Pen Test Partners Full time

The role of Client Support is to provide PTPs clients with exceptional customer service and administration support, assisting the allocated Account Manager during both the sales and delivery process whilst identifying (both proactively and reactively) opportunities for additional business and referrals which will be subsequently driven by the Account Manager.

Success is measured on a range of measurables that may include both customer service matrix and other deliverables by way of salary and KPI related bonuses.

This role encompasses both order processing and pre-delivery administration as well as pre-sales support for the allocated Account Manager and can be a gateway to a Trainee Sales position (External Account Executive) or internal Key Account Management role within PTP.

ROLE AND RESPONSIBILITIES:
Reporting to the Client Support Manager whilst working closely with your designated Account Manager you will be responsible for pre and post customer sales support and end-to-end correlation and processing of all required documentation to ensure the successful delivery of each client project. This will encompass areas including:

- Updating our CRM (Sales Force) and other internal business systems
- Collecting accurate scoping information and related documentation
- Assisting with the creation of Sales Proposals/Statement of Works
- Processing orders and liaising with clients to ensure we have all necessary documentation including: New Client Forms, Purchase Orders, Contracts, Authorisation Forms and Project related contact details etc
- Scheduling jobs and liaising with the allocated consultant to ensure effective communication with the client.
- Supporting with ‘post-sales’ deliverables including arranging post-test calls and meetings etc

You will be liaising regularly with members of PTPs sales, scoping, technical delivery, professional services/consultancy, and finance teams as part of this interesting and diverse role.

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- On-site parking
- Private medical insurance
- Referral programme
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Buckingham: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Buckingham

Application deadline: 17/02/2023

  • Prevent Isolation and Loneliness

    7 days ago

    Buckingham, United Kingdom Connection Support Full time

    **Prevent loneliness and isolation in your community become a befriender.** We all need a helping hand or listening ear - sometimes more so due to health, isolation or recovery following an operation Connection Support is a local charity and we are looking for volunteer befrienders to support our Prevention Matters clients in Buckinghamshire. Prevention...

  • Commercial Executive

    2 weeks ago

    Buckingham, United Kingdom Fidelis Partners Full time

    Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic Commercial Executive to join their esteemed brand marketing team. With a rich heritage and a commitment to excellence, this...

  • Commercial Executive

    1 week ago

    Buckingham, United Kingdom Fidelis Partners Full time

    Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Ensure you read the information regarding this opportunity thoroughly before making an application.Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic Commercial Executive to...

  • Commercial Executive

    2 weeks ago

    Buckingham, United Kingdom Fidelis Partners Full time

    Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic Commercial Executive to join their esteemed brand marketing team. With a rich heritage and a commitment to excellence, this...

  • Commercial Executive

    2 weeks ago

    Buckingham, United Kingdom Fidelis Partners Full time

    Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic  Commercial Executive  to join their esteemed brand marketing team. With a rich heritage and a commitment to excellence,...

  • Commercial Executive

    2 weeks ago

    Buckingham, United Kingdom Fidelis Partners Full time

    Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic Commercial Executive to join their esteemed brand marketing team. With a rich heritage and a commitment to excellence, this...

  • Commercial Executive

    2 weeks ago

    Buckingham, United Kingdom Fidelis Partners Full time

    Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic Commercial Executive to join their esteemed brand marketing team. With a rich heritage and a commitment to excellence, this...

  • Commercial Executive

    2 hours ago

    Buckingham, United Kingdom Fidelis Partners Full time

    Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Ensure you read the information regarding this opportunity thoroughly before making an application.Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic Commercial Executive to...

  • Commercial Executive

    1 week ago

    Buckingham, United Kingdom Fidelis Partners Full time

    Job DescriptionAre you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic Commercial Executive to join their esteemed brand marketing team. With a rich heritage and a commitment to...

  • Media Event Executive

    4 weeks ago

    Buckingham, Buckinghamshire, United Kingdom Brand Recruitment Full time

    Are you passionate about events and helping others? Would you love to have the luxury of working from home? Do you want to be part of a leading education organisation? Our client is looking for a capable Early Career Events Executive to join their team and assist with the ownership of events for the organisation across the Board. The Role – Early Careers...

  • Digital Marketing Executive

    4 weeks ago

    Buckingham, Buckinghamshire, United Kingdom Brand Recruitment Full time

    Digital Marketing Executive, Milton Keynes - Are you an experienced creative digital marketer within the B2B space? Do you want a role that gives you the autonomy to develop new ways of doing things? Do you enjoy creating multi-channel campaigns to drive traffic and lead gen? If YES this could be the role for you… The Company Our client is a global...

  • Insurance Commercial Executive

    2 weeks ago

    Buckingham, Buckinghamshire, United Kingdom Fidelis Partners Full time

    Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic  Commercial Executive  to join their esteemed brand marketing team. With a rich heritage and a commitment to excellence,...

  • Insurance Commercial Executive

    2 weeks ago

    Buckingham, Buckinghamshire, United Kingdom Fidelis Partners Full time

    Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic  Commercial Executive  to join their esteemed brand marketing team. With a rich heritage and a commitment to excellence,...

  • Client Manager

    4 weeks ago

    Buckingham, Buckinghamshire, United Kingdom ProTalent Limited Full time

    Client Manager ProTalent are currently working with a n exciting boutique accountancy practice in MK to recruit a new Client Manager. The firm: Exciting and fast-growing boutique accountancy firm in MK Diverse and loyal client base Expert team who work hard to provide exceptional standards Strong focus on client service The Client...

  • Commercial Executive

    6 days ago

    Buckingham, Buckinghamshire, United Kingdom Fidelis Partners Full time

    Job Description Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic Commercial Executive to join their esteemed brand marketing team. With a rich heritage and a commitment...

  • Commercial Executive

    2 weeks ago

    Buckingham, Buckinghamshire, United Kingdom Fidelis Partners Full time

    Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic  Commercial Executive  to join their esteemed brand marketing team. With a rich heritage and a commitment to excellence,...

  • Commercial Executive

    2 weeks ago

    Buckingham, Buckinghamshire, United Kingdom Fidelis Partners Full time

    Are you a recent graduate eager to kickstart your career in the exciting realm of food brand management? Are you ready to embark on an exciting journey with a leading fine food importer and distributor? Our client is seeking a dynamic  Commercial Executive  to join their esteemed brand marketing team. With a rich heritage and a commitment to excellence,...

  • SEO and Website

    4 weeks ago

    Buckingham, Buckinghamshire, United Kingdom Brand Recruitment Full time

    Digital Marketing Executive, Milton Keynes - Are you an experienced creative digital marketer within the B2B space? The Company Our client is a global leading knowledge company within the tech space and are all about creating innovations, working with some of the worlds most interesting brands! Offering their services, solutions, and software to a range of...

  • Events Administrator

    2 weeks ago

    Buckingham, United Kingdom FS1 Recruitment Full time

    Our well-established client is looking for an Events Administrator to join their team on a full-time hybrid basis. The Events Administrator position entails offering proactive and consistent communication, along with direct support, to fellow team members in the Events team. This support aims to ensure the seamless execution of events and volunteering...

  • Technical Support Specialist

    3 weeks ago

    Buckingham, Buckinghamshire, United Kingdom Expert Employment Full time

    We are seeking a dedicated and customer-oriented Technical Support Specialist to join our team. In this role, you will play a vital role in ensuring our clients receive prompt and effective technical support, as well as contribute to product testing efforts. Responsibilities: Provide prompt and effective technical support to clients, resolving customer...