Customer Service Advisor
4 weeks ago
**Job Description**:
Job Title: Customer Service Agent
Location: Birmingham, UK
, Weekend work required
**Salary**: £21750.00
**Job Description**:
**Responsibilities**:
- Provide exceptional face-to-face customer service- Handle customer inquiries and complaints with professionalism and empathy- Proactively identify sales opportunities and offer relevant products or services- Meet and exceed sales targets-
- Update customer accounts and maintain accurate records- Keep the office and units clean and tidy- Follow up with customers to ensure their satisfaction with our products or services**Requirements**:
- Proven experience in face-to-face customer service and sales- Able to show longevity on a CV- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment and multitask effectively- Strong problem-solving skills- Ability to work independently and as part of a team- Flexibility to work weekends
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