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Administrative Assistant

4 months ago

Rochford, United Kingdom One to One Personnel Full time

**Administrative Assistant**

**The Role**

Working from our clients office in Rochford, you will provide administrative support to the Office Manager in all day-to-day operations.

**Essential qualifications and experience**
- At least three years’ experience in an administrative role
- Excellent all-round administrative skills
- Proficient in the use of standard software packages such as Word, Outlook and Excel
- Ability and sufficient life experience to handle sensitive enquiries of a confidential nature
- Experience of processing and managing financial transactions and resolving queries
- Ability to work as part of a small team with a ‘can do’ and ‘hands on’ approach
- Strong interpersonal skills, able to liaise with outside organisations and persons
- Ability to work on own initiative, with a confident and pro-active approach to tasks
- Excellent organisational and time management skills
- Flexible and creative approach to work
- Confident approach to lone working, with ability to process tasks unsupervised

**Duties and responsibilities**
- Processing of new memberships, completing new member letters and forwarding welcome packs
- Fulfilling literature requests from member organisations, members and healthcare professionals
- Dealing with incoming and outgoing mail including taking outgoing mail to the post office
- Accepting and recording deliveries, including storage of leaflets, promotional items and stationery
- Preparing communications, photocopying, collating and distributing correspondence as instructed
- Attend training courses, such as First Aid or Fire Safety
- Assist with the general preparations for meetings and events including bookings, payments and dispatch of exhibition equipment
- General hardcopy and electronic filing as required
- Assist with general office upkeep and cleanliness as and when required
- Any other ad hoc tasks as delegated by the Office Manager, or the Chief Executive Officer
- Processing member subscriptions and updating member information using the database
- Accurately allocate renewal payments and donations received online, by cheque and standing order to the database, and update the spreadsheet
- Assist with the management of the companies One2One Support
- Efficiently process and record requests for support, ensuring confidentiality, and compliance with data protection and safeguarding regulations
- Communicate directly with Support Volunteers to arrange requests for support received from individuals, and other medical professionals
- Assist with the maintenance of the Support Volunteer database
- Assist with the organisation and participate in virtual and/or in person Support Volunteer training courses. Some evening and weekend work will be required, including attendance at online support volunteer meetings

The above-mentioned duties are neither exclusive nor exhaustive and the post holder may be required to carry out additional tasks to assist the organisation in carrying out its work efficiently.

**Monday to Friday, 9am to 5pm.**

**Temporary-permanent position**

**£12.00 per hour**

**Job Types**: Full-time, Temp to perm

**Salary**: £12.00 per hour

**Benefits**:

- Canteen
- Free parking
- Gym membership
- Life insurance
- On-site parking

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Rochford, Essex: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person