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Food & Beverage Team Leader

3 months ago

Grantham, United Kingdom National Trust Full time

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

**Benefits**:We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

**Hours**:37.5 hours per week (full-time) - working 5 out of 7 days, approx. 9am - 6pm, weekday and weekend working is required, as well as school holidays.

**During December you'll be required to work evening shifts for the Christmas Lights event, approx. 2 or 3 a week, finishing around 9.30pm.**

**Salary**:£21,450 per year.

**Duration**:Permanent contract.

**Interview dates**:from 12th to 23rd February 2024.

What it's like to work here:Reporting to the Food & Beverage Manager, you'll be based at Belton House (Grantham, Lincolnshire, NG32 2LS). This quintessential English country house is a busy and vibrant place to be. Belton welcomes visitors to explore the ancient deer park, picnic in the pleasure grounds, or burn off energy in the National Trust's largest outdoor adventure playground. As well as the house, gardens and parkland, Belton also has a gift shop, bookshop, the Stables Café, a playground kiosk and seasonal ice-cream parlour.

To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.

What you'll be doing:As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable.

Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.

Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.

You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

**Please also read the full role profile, attached to this advert.**

**Who we're looking forPlease note, due to the requirement to supervise under 18's, approve alcohol and lone operate outlets, we require you to be 18 or above for this position.
No experience is needed, but we’d love to hear from you if you’re:

- Friendly and adaptable, with a positive ‘can-do’ approach.
- Enthusiastic and willing to learn.
- A people person, who cares about communicating well and giving great service.
- Aware of health and safety compliance.
- A problem solver, who can lead and support a team every day.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)