Family Support Co-ordinator

7 months ago

WottonunderEdge, United Kingdom Prison Advice and Care Trust Full time

**Are you passionate about supporting mothers in custody and maintaining vital connections between them and their children?**

We are seeking a dedicated and empathetic individual to join our team as a Family Support Co-ordinator for our Visiting Mums Project at Eastwood Park.

**Key Responsibilities**:

- Supporting Welsh Mums: Provide comprehensive support to Welsh mothers within Eastwood Park, assisting them in maintaining relationships with their children during their time in custody.
- Triage and Engagement: Conduct triage assessments for Welsh mothers upon entry into custody to identify their specific needs and engage them in our support services effectively.
- Collaborative Approach: Work closely with our Visiting Mum community worker to ensure a collaborative and holistic approach to supporting mothers in custody and their children/families within the community.
- Project Delivery: Successfully deliver on the Key Performance Indicators (KPIs) of the Visiting Mums Project, including timely reporting each month to track progress and outcomes.

**About You**:
To be successful in this role you will have demonstrable experience and understanding of working with families in a challenging multi-agency environment, ideally involving prisoners and/or their families. You will have the ability to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs are considered, and views are heard at all levels. You will have the ability to develop referral pathways for families, prisoners and other professionals to access the service. You may have experience of the following: Casework, Key Working, providing advice, guidance and emotional support to male service users.

You will act as a role model for volunteers and an ambassador for PACT, conducting yourself professionally at all time, with high standards of personal integrity and accountability. You need to be solutions-focused, adaptable, flexible, emotionally resilient and capable of managing multiple tasks in high stress environments.

**What we offer**:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

***How to apply**:
**Other information**:

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